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72% Of Clients Will Not Take Action Before They Read Some Reviews
No matter how captivating your marketing is, you still require consumer reviews. There is no skirting around it. Clients are still going to hear you out, however they rely on other people more.
Source: My Testimonial Engine
Positive Reviews Encourage 68% Of Customers To Use Local Businesses
Because the huge bulk of consumers check out reviews, you'd want yours to be appealing to new customers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
30% Of Customers Feel Favorable To A Company Which Answers Online Reviews
Keeping in touch with your clients develops trust. Even something as basic as responding to their comments and reviews can make them feel valued.
As you may anticipate, customers who feel this way are going to invest more cash with a company.
Source: Statuslabs
95 Percent Of Travelers Check Out Online Reviews Prior To Reserving Travel Services
Leisure and business tourists alike check out reviews to form an opinion. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers. 59percent of all tourists report that they read reviews 'always' or 'extremely often'.
Source: Trust You
82 Percent Of Customers Visit Review Sites Because They Want To Acquire An Item Or A Service And Want To Get The Facts About The Businesses Services And Products.
Review websites are places that customers go to get the truth about a item, service or business . Due to the fact that they have currently formed a buying decision, users come. The bulk of them (89%) buy within a week of their visit. And 29% do so within 24 hours.
Source: RevLocal
60% Of Consumers Seek Advice From Blog And Social Media Reviews On Their Mobile Devices Before Shopping
In-store purchasing is influenced considerably by blogs and reviews on social media. With males being two times as likely to be influenced than ladies.
Reviews and rating stats show people value the viewpoint of peers more than any other material.
Source: Collective Bias
Fifty Percent Of All Of The Millennial's "Constantly" Check Out Online Reviews For Businesses
More youthful individuals know the worth of being informed. User-generated material has an unassailable influence on consumers.
If businesses think of the power of client reviews over millennials, they will understand what they've been losing out on. Older people are different though, only 6% of people aged 55 or older check out reviews.
Source: Brightlocal
98 Percent Of Yelp's Site Visitors Purchased From A Business They Found On The Site
Normally, 142 million customers visit Yelp every month. This is as excellent a time as any if you haven't claimed your complimentary Yelp business page.
Source: RevLocal
Just 6 Percent Of Consumers Don't Rely On Client Reviews At All
According to consumer review stats, a tremendous 19 percent of customers always rely on online reviews and never ever a make a purchase without checking out reviews.
Source: Statista
89% Of Customers Browse A Businesses Reactions To Reviews
Not only do a lot of consumers check out the review replies, 30% of them value them highly. Almost 96% read the reactions to their own reviews.
Source: Brightlocal
89% Of Shoppers Choose To Read Reviews Using Their Smart Devices
Be it by means of an app or a mobile browser, clients choose to read reviews on their mobile phones.
Source: Statista
77% Of Consumers Would Definitely Submit A Review If They Were Asked
More than a 35% would submit a review to notify others about their client encounter and 24% would likely direct their review to the company itself.
Over a 26% would be willing to submit a review to help other people with their decision making process.
Source: Podium
If It Has Unfavorable Reviews As Well, 52% Of Customers Trust A Product More
We already touched upon the negative and positive reviews and their impact on customers. Nevertheless, all products have their faults, it raises red flags that possibly the reviews are fake if all of a products reviews are favorable. Consumers expect to see some negative reviews.
Source: Capterra
More Than Half Of Clients Aged 25 To 34 Gave Reviews
According to Statista, the younger generations are reportedly the more vocal ones.
Source: Statista