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98 Percent Of Yelp's Browsers Purchased From A Business They Discovered On The Site
Usually, 142 million consumers go to Yelp every month. This is as excellent a time as any if you have not claimed your free Yelp business page.
Source: RevLocal
72 Percent Of Clients Will Not Take Action Unless They Read Some Reviews
Irrespective of how attractive your marketing is, you still need consumer reviews. There's no other way around it. Consumers are still willing to hear you out, but they rely on other individuals more.
Source: My Testimonial Engine
90% Of Customers Need Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what people say about first impressions, right?
Users get their impression of your businesses through reviews. Generally through less than 10 of them.
Think about asking your visitors to compose one if you do not have reviews on your website.
Source: Martech Zone
If It Has Negative Reviews As Well, 52% Of Customers Trust A Product More
We already touched upon the negative and positive reviews and their impact on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that possibly the reviews are fake. People expect to see some negative reviews.
Source: Capterra
91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of businesses doubt the integrity of online reviews. Nonetheless, they understand the enormous impact user scores have on their business. Unfavorable client or employee reviews can affect 90% of job seekers.
Source: Career Arc
Online Item Reviews About A Product Can Boost Its Conversion Rate By A Staggering 270 Percent
User review stats show the purchase possibility for an item with five reviews is 270 percent higher than the exact same product without reviews.
Source: Spiegel Research Center
Just 6 Percent Of Consumers Do Not Trust Customer Reviews At All
According to consumer review stats, a tremendous 19% of consumers always rely on online reviews and never a buy without reading reviews initially.
Source: Statista
71% Of Millennials Search Customer Reviews Of Expert Services
Over half of all people in need of a professional service turn to online reviews.
According to online reviews statistics, 59% used online reviews to pick a medical professional or a lawyer.
Younger people (age 18-35) are much more inclined to hire a professional based on online reviews. Only 19% of millennials will consider hiring a lawyer without any.
Source: Thomson Reuters
63.6 Percent Of Consumers Go To Google To Look For Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the end.
When it comes to trust, these online review stats reveal the basic appeal of a website can only go so far.
Source: Review Trackers
Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of US Consumers
24% of US buyers consider reviews as 'incredibly influential'.
To illustrate the significance of online reviews and scores, did you know that 81% of consumers will pay more for an item with reviews and those exact same consumers are likewise happy to accept slower shipping times for such items.
Source: Turntonetworks
61 Percent Of Local Businesses Have A Typical Score Of 4 Or 5 Stars
Typically two thirds of businesses have good and outstanding rankings. Just 5% of businesses have a rating below three stars.
Source: Brightlocal
Only 44% Of Local Businesses Have Claimed Their Google My Business Listing
That's 56% of your competition that aren't making the most of their listing.
While business listings on the major review platforms are complimentary, a remarkably low number of businesses really use them.
Although we now know why consumer reviews are so effective, most businesses apparently don't.
Source: LsaInsider