53 Percent Of Americans Consider Product Reviews And Ratings As The Most Essential Part Of Online Shopping.

Today's buyers are smart and want the best bang for their buck. It's no surprise that they consider checking out reviews as a huge part of the purchasing decision.

Source: Statista

15% Of Buyers Don't Trust Businesses Without Having Online Reviews

No trust indicates no interactions. 15% of prospective consumers will not even consider working with a business they can't discover viewpoints about.

Source: Statuslabs

30% Of Clients Feel Favorable To A Business Which Answers Online Reviews

Corresponding with your consumers develops trust. Even something easy like reacting to their reviews and comments can make them feel valued.

As you might anticipate, clients who feel this way are ready to spend more money with a business.

Source: Statuslabs

91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee

The 86% of businesses doubt the integrity of online reviews. Nevertheless, they recognize the huge impact user ratings have on their business. Unfavorable customer or employee reviews can affect 90% of job seekers.

Source: Career Arc

Fifty Percent Of All Of The Millennial's "Always" Read Online Reviews For Companies

More youthful individuals know the value of being informed. User-generated content has an indisputable effect on customers.

They will realize what they've been missing out on if businesses stop to consider the power of customer reviews over millennials. Older people are different though, just 6% of people aged 55 or older read reviews.

Source: Brightlocal

If It Has Less Than A 4 Star Score, More Than Half Of Customers Won't Use A Service

This stat is one of many that illustrate the value of online ratings. Now that news of consumer complete satisfaction travels this quick, keeping your customers pleased is more crucial than ever.

57 percent of customers have searched for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

11% looked just for organizations with a best five star ranking.

Source: Brightlocal

91 Percent Of Millennials Have Confidence In Online Reviews As Much As Friends And Family

Online review stats position consumers' reviews as the most credible source of recommendations. Online reviews normally bring the same weight as recommendations from family and friends.

Source: Brightlocal

Online Reviews Impact 67.7% Of Customer Purchasing Decisions

More than two thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

71% Of Millennials Browse Customer Reviews Of Expert Services

Over half of all people in need of a professional service turn to online reviews.

According to online reviews statistics, 59% utilized online reviews to select an attorney or a medical professional.

Younger people (age 18-35) are even more inclined to hire an expert based on online reviews. Only 19% of millennials will think about employing a legal representative without any.

Source: Thomson Reuters

61% Of Local Businesses Have A Typical Score Of 4 To 5 Stars

Overall 2 out of 3 companies have good and awesome rankings. Just 5% of businesses have a rating listed below three stars.

Source: Brightlocal

67% Of Customers Suggest Reviews Are A "Extremely Important" Factor When Selecting A Service Provider

When clients need to choose a solution provider, reviews have a huge influence on their decision.

Source: DemandGenReport

83% Of Consumers Don't Trust Advertising

The standard channels to reach clients aren't as prominent as they used to be. A lot of users who no longer trust ads pick to focus on customers' recommendations online.

Source: Statuslabs

60 Percent Of Consumers Seek Advice From Blog And Social Media Reviews On Their Mobile Phones Before Shopping

In-store purchasing is influenced substantially by blogs and reviews on social networks. With males being two times as likely to be affected than women.

Reviews and score statistics show individuals value the opinion of peers more than any other content.

Source: Collective Bias

95 Percent Of Travelers Read Online Reviews Prior To Booking Travel Related Services

Leisure and business tourists alike read reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

77% Of Individuals Do Not Rely On Reviews That Are Older Than 3 Months

Customers don't care how good your product or service was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.

Consumers know businesses lose their touch all the time, which is why most of them find older reviews unimportant.

It is for this reason that businesses should to be constantly requesting reviews.

Source: Statuslabs

Online Item Reviews About An Item Can Amplify Its Conversion Rate By More Than 270%

User review statistics show the purchase probability for a product with 5 reviews is 270% higher than the very same product without reviews.

Source: Spiegel Research Center

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Organization

The star rating is the first thing customers see. Still, users focus on other aspects as well, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a third of US customers.

Source: Statista

Over Half Of Customers Aged 25-34 Published Reviews

According to Statista, the younger generations are obviously the more vocal ones.

Source: Statista