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53 Percent Of Americans Consider Product Reviews And Scores As The Most Important Part Of The Online Shopping Experience In 2018.
Today's buyers are smart and want the best bang for their dollar. It's no wonder that they consider checking out reviews as a big part of the buying decision.
Source: Statista
The Majority Of People Aged 25 To 34 Gave Reviews
According to Statista, the younger generations are surprisingly the more opinionated ones.
Source: Statista
Online Reviews Affect 67.7% Of Customer Purchasing Decisions
More than two-thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
98 Percent Of Yelp's Visitors Bought From A Business They Discovered On The Website
Generally, 142 million customers check out Yelp on a monthly basis. This is as great a time as any if you have not claimed your free Yelp business page.
Source: RevLocal
Most Local Companies Have An Average Of 39 Google Reviews
People like to share their experience after they've visited a vendor. Online review trends reveal individuals choose to comment if they had a positive experience, rather than a mediocre or unfavorable one.
Source: Brightlocal
71% Of Millennials Browse Consumer Reviews Of Professional Services
Over half of all people in need of an expert service turn to online reviews.
According to online reviews stats, 59% utilized online reviews to select an attorney or a physician.
Young people (age 18-35) are even more likely to work with an expert based upon online reviews. Only 19% of millennials will think about working with a legal representative without any.
Source: Thomson Reuters
A Single Business Review Can Raise Its Conversions By 10 Percent
Online review stats reveal user-generated material can do wonders in regards to conversions.
A single review can have an enormous impact on your business.
A hundred reviews can increase your conversion rates by as much as 37%. 2 hundred can offer a mind-blowing 44 percent boost.
Source: RevLocal
53% Of Customers Anticipate Companies To Reply Within A Week To Unfavorable Reviews
Online review stats show that 63% of customer reviews go on without a reply. That's regrettable, because those companies are losing customers that way.
Source: Review Trackers
Favorable Reviews Encourage 68% Of Consumers To Use Local Businesses
Because the vast majority of consumers read reviews, you'd want yours to be enticing to new clients, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
70 Percent Of Customers Need To Check Out At Least 4 Reviews Before They Can Rely On A Business
4 reviews may be too few. Many people read many more reviews to get a better idea of how business is actually doing. Don't depend upon that statistic alone.
Source: Brightlocal
Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of United States Customers
24% of US buyers consider reviews as 'extremely influential'.
To illustrate the importance of online reviews and ratings, did you know that 81 percent of customers will pay more for a product with reviews and those same clients are also happy to accept slower shipping times for such items.
Source: Turntonetworks
82% Of Customers Check Out Review Websites Since They Wish To Purchase A Service Or An Item And Wish To Get The Truth About Business Products And Services.
Review websites are locations that people go to get the truth about a item, business or service . Because they have already formed a purchase decision, users come. The majority of them (89%) purchase within a week of their visit. And 29% do so in 24 hours.
Source: RevLocal