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64 Percent Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017
30% of customers who read client reviews, agree that it increases their purchasing confidence.
Organizations use the reviews to improve their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
88% Of Executives Consider Reputation Risk As A Leading Business Concern
Reputation management statistics suggest a business's reputation does not impact simply the customers. Potential employees also take a look at ratings and take a look at reviews.
Source: Deloitte
United States Buyers Regard "Product Performance" To Be The Most Helpful Detail In Product Reviews
When people read reviews, they concentrate on various aspects of the shopping experience. However according to online review stats, 60% of them are most thinking about the item's performance.
Client satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of USA clients.
Source: Statista
67% Of Consumers Claim Reviews Are A "Very Important" Factor When Picking A Service Provider
When customers have to choose a service provider, reviews have a massive effect on their decision.
Source: DemandGenReport
70 Percent Of Customers Need To Check Out A Minimum Of 4 Reviews Before They Can Rely On A Business
Four reviews may be too few. Many people check out many more reviews to get a clear view of how business is really doing. Don't depend on that fact alone.
Source: Brightlocal
Google Represents 57.5 Percent Of All Reviews All Over The World
As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.
Here's the online reviews circulation rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions
Facebook is presently the most popular social network which can also influence our purchasing decisions.
According to social media reviews data, Facebook impacts over half of users' purchase choices.
If it has positive reviews, Facebook reviews stats expose that four out of five users are more likely to trust a local business.
Source: RevLocal
95% Of Travelers Check Out Online Reviews Prior To Booking Travel Services
Leisure and business travelers alike check out reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists. 59percent of all tourists report that they read reviews 'constantly' or 'really often'.
Source: Trust You
63.6% Of Consumers Check Out Google To Read Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the end.
These online review stats reveal the general appeal of a site can only go so far when it pertains to trust.
Source: Review Trackers
If They Were Asked, 77% Of Customers Would Post A Review
More than a 35% would do it to educate others about their customer experience and 24% would definitely direct their review to the business itself.
Over a 26% would want to submit a review to assist other individuals with their decision making process.
Source: Podium
A Single Business Review Can Lift Its Conversions By 10%
Online review statistics show user-generated content can do miracles in regards to conversions.
A single review can have a substantial influence on your business.
A hundred reviews can raise your conversion rates by as much as 37 percent. Two hundred can provide a mind-blowing 44% boost.
Source: RevLocal
Since They Desire To Purchase A Service Or An Item And Want To Get The Facts About The Businesses Items And Services, 82 Percent Of Consumers Go To Review Sites.
Users come because they have already formed a purchase decision. The bulk of them (89%) purchase within a week of their visit.
Source: RevLocal
71% Of Millennials Search Customer Reviews Of Expert Services
Majority of all people in need of an expert service rely on online reviews.
According to online reviews data, 59% utilized online reviews to choose a legal representative or a doctor.
Younger people (age 18-35) are much more likely to hire a professional based on online reviews. Only 19% of millennials will consider employing a lawyer without any.
Source: Thomson Reuters