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77% Of Users Don't Rely On Reviews That Are Older Than Three Months
Clients don't care how good your service or product was in the past. Part of why online reviews matter is since they are fresh and relevant.
Customers know businesses lose their touch all the time, which is why most of them regard older reviews unimportant.
It is for this reason that businesses should to be constantly requesting reviews.
Source: Statuslabs
30% Of Clients Feel Favorable To A Business Which Answers Online Reviews
Keeping in touch with your customers establishes trust. Even something as simple as responding to their comments and reviews can make them feel valued.
As you may expect, customers who feel this way are happy to spend more cash with a business.
Source: Statuslabs
Over Half Of People Aged 25-34 Published Reviews
According to Statista, the more youthful generations are reportedly the more vocal ones.
Source: Statista
Only 6 Percent Of Customers Don't Trust Client Reviews At All
According to customer review statistics, a massive 19% of consumers always rely on online reviews and never ever a purchase without checking out reviews first.
Source: Statista
Google Accounts For 57.5 Percent Of All Reviews Across The Globe
Google is the clear winner as far as distribution goes, but they are not the only ones in the game.
Here's the online reviews distribution rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
Almost All Consumers, Who Utilize Online Reviews, Read Them Early On In The Purchasing Process
Let's say you want to buy a brand-new vehicle and there are several models which fit your criteria. How do you choose the very best one for you? Well, you read reviews.
With the help of other customers, you manage to select a model that works for you. That's how positive reviews convert customers into customers.
Source: Consumer Affairs
70% Of Consumers Need To Check Out A Minimum Of 4 Reviews Before They Can Trust A Business
4 reviews may be too few. The majority of people check out many more reviews to get a better idea of how business is really doing. Do not depend upon that figure alone.
Source: Brightlocal
89% Of Buyers Want To Read Reviews On Their Smartphones
Be it through an app or a mobile browser, consumers prefer to read reviews on their mobile devices.
Source: Statista
When Buying Home Electronic Devices, 88% Of Americans Claimed That Product Reviews Were The Most Prominent Element
Data reveal that reviews were more helpful than Television advertisements at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
67% Of Consumers Admit Reviews Are A "Extremely Important" Factor When Picking A Service Provider
Reviews have an enormous effect on their decision when consumers have to select a solution provider.
Source: DemandGenReport
A One Star Boost In Ranking Can Result In A 5% To 9% Boost In Business Earnings
Businesses that treat customers well usually prosper, review websites help ensure of that.
Source: Statuslabs
Facebook Reviews Impact More Than 50% Of Consumers' Purchasing Decisions
Facebook is presently the most popular social network which can likewise affect our buying preferences.
According to social media reviews stats, Facebook impacts more than half of users' purchase choices.
If it has positive reviews, Facebook reviews stats expose that 4 out of five users are most likely to rely on a local business.
Source: RevLocal