88% Of Executives Judge Reputation Risk As A Top Business Issue

Reputation management stats show a company's reputation doesn't affect simply the customers. Potential employees also take a look at rankings and read reviews.

Source: Deloitte

If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Won't Utilize A Service

This stat is among many that highlight the significance of online scores. Now that news of client fulfillment travels this fast, keeping your consumers pleased is more crucial than ever.

57% of consumers have looked for business with more than four stars in 2018, which is up from 48% in 2017.

11% looked just for services with a perfect five star rating.

Source: Brightlocal

88% Of Americans Revealed That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronics

Statistics reveal that reviews were more beneficial than Television advertisements at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

Online Product Reviews About A Product Can Amplify Its Conversion Rate By More Than 270%

User review stats reveal the purchase likelihood for an item with five reviews is 270% higher than the exact same product without reviews.

Source: Spiegel Research Center

Visitors Checking Out Reviews On A Mobile Device Are 127 Percent More Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done faster. Purchasing choices are made rapidly.

Online reviews are certainly convincing, yet online marketers have not always come to value the power of them.

Source: Martech Zone

60 Percent Of Consumers Seek Advice From Blog And Social Network Reviews On Their Cell Phones Prior To Shopping

In-store purchasing is influenced considerably by blogs and reviews on social media. With males being two times as likely to be influenced than ladies.

Reviews and score statistics reveal individuals value the opinion of peers more than any other content.

Source: Collective Bias

52% Of Customers Trust A Product More If It Has Negative Reviews Too

We already touched upon the negative and positive reviews and their result on consumers. Nevertheless, all products have their faults, it raises red flags that possibly the reviews are phony if all of a products reviews are positive. Consumers expect to see some unfavorable reviews.

Source: Capterra

The Average Review Length Has Become 65% Much Shorter Since 2010

Now a days reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is typical to that of a tweet.

Source: Review Trackers

95 Percent Of Travelers Check Out Online Reviews Prior To Reserving Travel Related Services

Leisure and business travelers alike check out reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

61 Percent Of Local Businesses Have An Average Score Of 4 Or 5 Stars

Typically two thirds of businesses have good and outstanding rankings. Only 5% of companies have a ranking below three stars.

Source: Brightlocal

71% Of Millennials Browse Customer Reviews Of Professional Services

Over half of all individuals in need of a professional service rely on online reviews.

According to online reviews stats, 59% used online reviews to pick a medical professional or an attorney.

Young people (age 18-35) are a lot more inclined to work with an expert based upon online reviews. Just 19% of millennials will consider working with a lawyer without any.

Source: Thomson Reuters

70 Percent Of Customers Need To Read A Minimum Of 4 Reviews Before They Can Rely On A Business

Four reviews may be too few. Many people read much more reviews to get a better idea of how business is in fact doing. Don't depend upon that fact alone.

Source: Brightlocal