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More Than Half Of Consumers Aged 25 To 34 Submitted Reviews
According to Statista, the more youthful generations are obviously the more opinionated ones.
Source: Statista
89% Of Customers Browse A Businesses Responses To Reviews
Not only do most customers read the review replies, 30% of them highly value them. Almost 96% read the responses to their own reviews.
Source: Brightlocal
77% Of Customers Would Post A Review If They Were Asked
More than a 35% would leave a review to inform others about their customer experience and 24% would most likely direct their review to the company itself.
Over a 26% would be willing to leave a review to assist other people with their decision making process.
Source: Podium
Just 6 Percent Of Consumers Don't Trust Client Reviews At All
According to client review data, a massive 19% of customers constantly trust online reviews and never a make a purchase without checking out reviews.
Source: Statista
91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member
The 86% of businesses doubt the integrity of online reviews. However, they realize the huge impact user scores have on their business. Unfavorable customer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
The Typical Review Length Has Actually Gotten 65% Shorter Since 2010
Presently reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is comparable to that of a twitter tweet.
Source: Review Trackers
Consumer Reviews On Items Are Relied On Almost 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other peoples opinions before they ever trust what the maker states. The reason, manufacturers' descriptions are essentially ads.
Source: Martech Zone
49% Of Customers Consider The Number Of Online Reviews As An Essential Consideration Of Their Purchasing Decision
Consumers value not only the quality or nature of the reviews, however they consider their number and recency also.
The share of consumers, who focus on the number of reviews is currently at 46 percent.
Source: Brightlocal
Negative Reviews Can Improve Conversion By Up To 85 Percent
It sounds crazy, however negative reviews can be a positive factor for users to spend more time on your website. According to online review stats, people spend more than five times as long on a site when they check out negative reviews.
More than two-thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any negative ones, an overwhelming 95 percent suspect censorship or faked reviews.
Source: Reevoo
A Lot Of Best-selling Products Have A Typical Ranking Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is abnormal to get perfect 5 star scores.
According to customer rating stats, conversion rates start to decrease as scores rise above 4.7.
Source: Spiegel Research Center
82% Of Consumers Go To Review Sites Due To The Fact That They Wish To Buy A Service Or A Product And Wish To Get The Truth About Business Products And Services.
Review websites are places that people go to get the truth about a product, business or service . Users come due to the fact that they have actually currently formed a buying decision. The bulk of them (89 percent) purchase within a week of their visit. And 29 percent do so within 24 hours.
Source: RevLocal
74 Percent Of Local Companies Have At A Minimum, One Google Review
A single review is far from enough to enhance your site's SERP ranking.
Taking a look at online ratings statistics, we learnt that a company requires to have a minimum of 40 reviews before users "Award" it with a star.
Source: Brightlocal
83 Percent Of Clients Don't Trust Advertising
The traditional channels to reach clients aren't as influential as they used to be. Many users who no longer trust advertisements pick to focus on clients' recommendations online.
Source: Statuslabs