89% Of Individuals Like To Read Reviews On Their Smartphones

Be it by means of an app or a mobile browser, people prefer to read reviews on their cell phones.

Source: Statista

67% Of Consumers Admit Reviews Are A "Extremely Crucial" Factor When Selecting A Service Provider

Reviews have a massive impact on their decision when clients have to pick a solution provider.

Source: DemandGenReport

Because They Desire To Buy A Service Or An Item And Desire To Get The Facts About The Businesses Items And Services, 82 Percent Of Customers Go To Review Websites.

Review sites are places that customers go to get the truth about a service, product or business. Users come because they have currently formed a buying decision. The bulk of them (89%) purchase within a week of their visit. And 29% do so in 24 hours.

Source: RevLocal

53% Of Customers Anticipate Companies To Respond Within A Week To Unfavorable Reviews

Online review statistics reveal that 63% of client reviews remain without a reaction. That's regrettable, because those businesses are losing customers that way.

Source: Review Trackers

More Than Half Of Individuals Aged 25-34 Gave Reviews

According to Statista, the more youthful generations are clearly the more opinionated ones.

Source: Statista

Clients Could Invest 31% More With A Business That Has Great Reviews

Focus on this statistic. The more detailed other users explain your services or product, the more money you can charge and consumer review statistics show us precisely just how much more.

Source: Martech Zone

73 Percent Of Customers Believe Client Reviews Are More Important Than Star And Number Scores

Online review stats make it clear people aren't satisfied with ratings alone.

Written reviews make the stats appear more authentic which is what the would-be customers are trying to find. Practically a third of consumers state written reviews are the only function that makes them think the websites' reviews are beneficial and pertinent.

Source: Fan and Fuel

53 Percent Of Americans Consider Product Reviews And Ratings As The Most Vital Part Of Online Shopping.

Today's consumers are wary and want the best bang for their buck. It's not surprising that that they consider checking out reviews as a huge part of the purchasing decision.

Source: Statista

A Lone Business Review Can Lift Its Conversions By 10 Percent

Online review statistics show user-generated content can do miracles in regards to conversions.

A single review can have a huge impact on your business.

A hundred reviews can boost your conversion rates by as much as 37%. 2 hundred can supply an astonishing 44% boost.

Source: RevLocal

Only 44% Of Local Companies Have Actually Claimed Their Google My Business Listing

That's 56% of your competition that aren't making the most of their listing.

While business listings on the major review platforms are free, a remarkably low number of companies really use them.

Although we now understand why client reviews are so powerful, a lot of businesses apparently do not.

Source: LsaInsider

95% Of Travelers Read Online Reviews Prior To Scheduling Travel Services

Leisure and business travelers alike read reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

Almost All Customers, Who Use Online Reviews, Read Them Early In The Purchasing Process

Let's say you want to buy a brand-new vehicle and there are several models which fit your criteria. How do you select the very best one for you? Well, you read the reviews.

With the help of other people, you manage to select one that works for you. That's how positive reviews transform consumers into consumers.

Source: Consumer Affairs

Unfavorable Reviews Can Improve Conversion By Up To 85 Percent

It sounds crazy, however negative reviews can be a positive force for users to devote more time on your site. According to online review stats, individuals spend more than 5 times as long on a site when they check out negative reviews.

More than two-thirds of users trust reviews more when there are a mix of negatives and positives. An overwhelming 95% suspect censorship or faked reviews if there aren't any negative ones.

Source: Reevoo

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Business

The star rating is the first thing customers see. Still, users focus on other aspects also, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of United States customers.

Source: Statista