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Positive Reviews Motivate 68% Of Customers To Use A Local Business
Because the vast bulk of customers read reviews, you'd want yours to be inviting to new clients, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
More Than Four Negative Reviews About A Company Or Service May Reduce Sales By 70 Percent
One negative review is enough for 35% of a website's visitors to decide not to buy. 3 negative reviews can cost a business 59 percent fewer sales.
Obviously, they can be compensated by the sheer variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
83% Of All Young Consumers Were Invited To Give A Review Recently
Of those asked, 80% of consumers did post a review. Overall, businesses have actually asked 66% of all customers to post a review on their business.
Source: Brightlocal
A One Star Increase In Ranking Can Lead To A 5% To 9% Increase In Business Profits
Businesses that treat clients honorably typically succeed, review websites help make sure of that.
Source: Statuslabs
More Than Half Of Individuals Aged 25-34 Wrote Reviews
According to Statista, the more youthful generations are purportedly the more opinionated ones.
Source: Statista
If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Won't Use A Business
This stat is one of numerous that show the significance of online scores. Now that news of consumer fulfillment travels this fast, keeping your clients happy is more important than ever.
57 percent of consumers have actually searched for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.
11 percent looked just for organizations with a perfect five star rating.
Source: Brightlocal
Online Product Reviews About An Item Can Amplify Its Conversion Rate By An Unprecedented 270%
User review statistics reveal the purchase probability for an item with 5 reviews is 270% higher than the same item without reviews.
Source: Spiegel Research Center
Software Reviews Influence Over 98% Of All Buyers
18% of software buyers consider reviews to be an essential factor in the purchase process. Software reviews have no effect whatsoever on only 2 percent of customers. Two-thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
88% Of Executives Judge Reputation Risk As A Leading Business Concern
Reputation management statistics indicate a company's reputation does not affect just the customers. Prospective employees likewise take a look at ratings and take a look at reviews.
Source: Deloitte
Reviews Published On Twitter Can Increase Online Sales By 6.46 Percent
Online review data reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
60 Percent Of Customers Check Out Blog And Social Media Reviews On Their Mobile Phones Prior To Shopping
In-store purchasing is influenced considerably by blogs and reviews on social networks. With males being two times as likely to be influenced than ladies.
Reviews and score statistics show people value the viewpoint of peers more than any other content.
Source: Collective Bias