If It Has Less Than A 4 Star Score, More Than Half Of Consumers Won't Use An Organisation

This stat is one of many that illustrate the value of online scores. Now that news of consumer complete satisfaction travels this quick, keeping your clients happy is more vital than ever.

57 percent of consumers have searched for business with more than four stars in 2018, which is up from 48% in 2017.

11 percent looked only for companies with a perfect five star rating.

Source: Brightlocal

70 Percent Of Consumers Need To Read At Least 4 Reviews Before They Can Trust A Business

4 reviews may be too few. Most people check out a lot more reviews to get a better idea of how business is in fact doing. Don't depend upon that figure alone.

Source: Brightlocal

American Consumers Regard "Product Performance" To Be The Most Helpful Info In Product Reviews

They focus on various elements of the shopping experience when individuals check out reviews. But according to online review statistics, 60% of them are most interested in the product's performance.

Client satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of American clients.

Source: Statista

Consumers Could Spend 31% More With A Business That Has Fantastic Reviews

Take note of this fact. The better other users describe your services or product, the more money you can charge and consumer review statistics show us precisely how much more.

Source: Martech Zone

If They Were Asked, 77% Of Clients Would Definitely Leave A Review

More than a 35% would do it to advise others about their consumer encounter and 24% would definitely direct their review to the business itself.

Over a 26% would want to post a review to help other individuals with their choice making process.

Source: Podium

63.6 Percent Of Customers Check Out Google To Read Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) last.

These online review statistics reveal the general popularity of a website can only go so far when it comes to trust.

Source: Review Trackers

64 Percent Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30 percent of consumers who check out customer reviews, agree that it increases their buying confidence.

Businesses use the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

73 Percent Of Customers Think Customer Reviews Are More Crucial Than Star And Number Ratings

Online review stats make it clear individuals aren't satisfied with ratings alone.

Client reviews make the statistics appear more authentic which is what the potential customers are looking for. Practically a 3rd of consumers say written reviews are the only feature that makes them think the websites' reviews are useful and pertinent.

Source: Fan and Fuel

95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Services

Leisure and business tourists alike check out reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

72% Of Customers Won't Take Action Before They Read Some Reviews

No matter how tempting your marketing is, you still need consumer reviews. There is no skirting around it. Consumers are still going to hear you out, but they rely on other people more.

Source: My Testimonial Engine

A Lone Business Review Can Lift Its Conversions By 10 Percent

Online review statistics show user-generated material can do miracles in terms of conversions.

A single review can have an enormous effect on your business.

A hundred reviews can increase your conversion rates by as much as 37%. Two hundred can offer an astonishing 44% boost.

Source: RevLocal

89% Of Buyers Like To Read Reviews Using Their Smartphones

Be it by means of an app or a mobile browser, customers prefer to read reviews on their phones.

Source: Statista