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83 Percent Of Consumers Don't Rely On Advertising
The traditional channels to reach consumers aren't as prominent as they used to be. Most users who no longer trust ads pick to pay attention to customers' recommendations online.
Source: Statuslabs
60% Of Consumers Check Out Blog And Social Media Reviews On Their Mobile Devices Prior To Shopping
In-store purchasing is influenced considerably by blogs and reviews on social media. With males being twice as likely to be influenced than women.
Reviews and score statistics show individuals value the viewpoint of peers more than any other content.
Source: Collective Bias
Only 44% Of Local Businesses Have Actually Claimed Their Google My Business Listing
That's 56 percent of your competitors that aren't benefiting from their listing.
While business listings on the major review platforms are totally free, a remarkably low number of businesses actually use them.
Although we now know why consumer reviews are so effective, many businesses apparently do not.
Source: LsaInsider
Consumers Might Spend 31% More With A Business That Has Fantastic Reviews
Focus on this statistic. The better other users describe your service or product, the more cash you can charge and customer review statistics show us precisely how much more.
Source: Martech Zone
Users Reading Reviews On A Mobile Device Are 127 Percent Most Likely To Make A Purchase Than Desktop Users
Mobile users prefer to get things done faster. Purchasing decisions are made quickly.
Online reviews are undoubtedly persuasive, yet online marketers have not always come to value the power of them.
Source: Martech Zone
89% Of Consumers Review A Companies Reactions To Reviews
Not only do the majority of clients check out the review replies, 30% of them hold them in high regard. Nearly 96% read the replies to their own reviews.
Source: Brightlocal
Reviews Posted On Twitter Can Help Improve Revenues By 6.46%
Online review data show that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
Positive Reviews Encourage 68% Of Customers To Choose A Local Business
Because the huge bulk of consumers read reviews, you'd want yours to be appealing to brand-new clients? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
82 Percent Of Customers Go To Review Websites Since They Want To Buy An Item Or A Service And Want To Get The Facts About Business Product Or Services.
Review websites are locations that customers go to get the truth about a business, service or item . Since they have already formed a purchase decision, users come. The majority of them (89%) purchase within a week of their visit. And 29 percent do so in 24 hours.
Source: RevLocal
A Lone Business Review Can Raise Its Conversions By 10%
Online review statistics show user-generated material can do miracles in terms of conversions.
A single review can have a massive effect on your business.
A hundred reviews can increase your conversion rates by as much as 37%. 2 hundred can offer an astonishing 44 percent increase.
Source: RevLocal
Software Reviews Impact Over 98% Of All Purchasers
18 percent of software application purchasers consider reviews to be a vital factor in the purchase process. Software reviews have no impact whatsoever on only 2 percent of consumers. Two-thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
Most Best Selling Products Have A Typical Ranking Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star rankings.
According to client rating stats, conversion rates begin to reduce as ratings rise above 4.7.
Source: Spiegel Research Center
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of United States Customers
24% of US shoppers consider reviews as 'extremely influential'.
To illustrate the value of online reviews and scores, did you understand that 81% of consumers will pay more for a product with reviews and those exact same consumers are also ready to accept slower shipping times for such items.
Source: Turntonetworks
70 Percent Of Customers Choose To Discover A Business By Means Of Reviews And Posts, Rather Than Advertisements
Advertisements are all well and good, however it's worth trying a different approach as well. Reviews are by far the best way to find the truth about a product or service.
Source: Statuslabs
95% Of Travelers Read Online Reviews Prior To Scheduling Travel Services
Leisure and business travelers alike check out reviews to form an opinion. Business tourists read approximately 5 reviews vs. 6-7 for leisure tourists. 59percent of all travelers report that they read reviews 'always' or 'extremely frequently'.
Source: Trust You
53 Percent Of Americans Consider Product Reviews And Scores As The Most Important Part Of Online Shopping.
Today's consumers are smart and desire the best bang for their buck. It's no wonder that they consider checking out reviews as a big part of the buying decision.
Source: Statista
53% Of Consumers Expect Businesses To Reply Within A Week To Negative Reviews
Online review statistics show that 63% of consumer reviews remain without a reaction. That's regrettable, due to the fact that those businesses are losing consumers that way.
Source: Review Trackers
Almost All Customers, Who Use Online Reviews, Read Them Early In The Buying Process
Let's say you want to purchase a new car and there are several models which fit your criteria. How do you select the best one for you? Well, you read online reviews.
With the help of other people, you quickly choose one that works for you. That's how positive reviews transform consumers into consumers.
Source: Consumer Affairs