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77% Of Consumers Would Leave A Review If They Were Asked
More than a 35% would leave a review to notify others about their consumer encounter and 24% would likely direct their review to the company itself.
Over a 26% would want to give a review to help other individuals with their decision making process.
Source: Podium
77% Of Individuals Do Not Trust Reviews That Are Older Than 3 Months
Consumers don't care how great your product or service was in the past. Part of why online reviews matter is because they are fresh and relevant.
Customers know businesses lose their touch all the time, which is why most of them regard older reviews unimportant.
It is for this reason that businesses should to be constantly requesting reviews.
Source: Statuslabs
A One Star Increase In Rating Can Result In A 5% To 9% Increase In Business Income
Businesses that treat consumers honorably generally succeed, review websites help ensure of that.
Source: Statuslabs
Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Buying Process
Let's say you wish to purchase a brand-new vehicle and there are several models which fit your requirements. How do you select the very best one for you? Well, you read online reviews.
With the help of other customers, you manage to choose a model that works for you. That's how favorable reviews convert consumers into customers.
Source: Consumer Affairs
74 Percent Of Local Businesses Have At Least One Google Review
One review is far from adequate to enhance your website's SERP ranking.
Looking at online scores data, we found out that a business requires to have approximately 40 reviews before people "Award" it with a star.
Source: Brightlocal
64 Percent Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017
30 percent of consumers who read consumer reviews, agree that it increases their purchasing confidence.
Businesses utilize the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
72 Percent Of Consumers Will Not Take Action Before They Check Out Some Reviews
Irrespective of how alluring your marketing is, you still require customer reviews. There's no skirting around it. Customers are still ready to hear you out, but they trust other people more.
Source: My Testimonial Engine
70% Of Customers Choose To Learn About A Business By Means Of Reviews And Posts, Rather Than Advertisements
Advertisements are all well and good, but it's worth attempting a different approach also. Reviews are by far the best method to find the truth about a product or service.
Source: Statuslabs
Clients Checking Out Reviews On A Mobile Phone Are 127 Percent Most Likely To Buy Than Desktop Users
Mobile users choose to get things done much faster. Purchasing choices are made rapidly.
Online reviews are undoubtedly persuasive, yet online marketers haven't necessarily come to value the power of them.
Source: Martech Zone
A Single Business Review Can Lift Its Conversions By 10%
Online review statistics show user-generated material can do wonders in terms of conversions.
A single review can have a huge influence on your business.
A hundred reviews can boost your conversion rates by as much as 37 percent. Two hundred can provide an astonishing 44 percent boost.
Source: RevLocal
USA Consumers Consider "Product Performance" To Be The Most Useful Detail In Product Reviews
When individuals check out reviews, they focus on different aspects of the shopping experience. However according to online review stats, 60% of them are most thinking about the product's performance.
Customer satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of US customers.
Source: Statista
95% Of Travelers Check Out Online Reviews Prior To Scheduling Travel Services
Leisure and business travelers alike read reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
70% Of Customers Need To Read At Least 4 Reviews Before They Can Trust A Business
Four reviews may be too few. Most people read a lot more reviews to get a better idea of how business is actually doing. Don't depend on that figure alone.
Source: Brightlocal
89% Of Consumers Prefer To Read Reviews On Their Mobile Devices
Be it through an app or a mobile internet browser, people young and old prefer to read reviews on their cell phones.
Source: Statista
71% Of Millennials Search Customer Reviews Of Professional Services
Over half of all individuals in need of a professional service turn to online reviews.
According to online reviews stats, 59% utilized online reviews to choose a doctor or a lawyer.
Younger people (age 18-35) are much more inclined to employ a professional based on online reviews. Just 19% of millennials will think about employing a legal representative without any.
Source: Thomson Reuters
86 Percent Of Consumers Would Think About Composing A Review For A Business
Your consumers are your most important resource, and it's not just because of the cash they spend at your business. If you provide a good experience, they will be willing to share it.
Source: Brightlocal
Just 44% Of Local Businesses Have Accepted Their Google My Business Listing
That's 56 percent of your competitors that aren't making the most of their listing.
While business listings on the major review platforms are free, a surprisingly low number of businesses actually utilize them.
Although we now understand why client reviews are so effective, most businesses obviously don't.
Source: LsaInsider