83% Of All Younger Shoppers Were Invited To Give A Review Recently

Of those invited, 80% of consumers did give a review. Overall, companies have asked 66% of all clients to leave a review on their business.

Source: Brightlocal

Favorable Reviews Encourage 68 Percent Of Consumers To Choose Local Businesses

Since the vast majority of customers check out reviews, you'd want yours to be enticing to brand-new customers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

74% Of Regional Companies Have At Least 1 Google Review

One review is far from enough to improve your website's SERP ranking.

Looking at online ratings stats, we discovered that a company needs to have at least 40 reviews before consumers "Award" it with a star.

Source: Brightlocal

70% Of Customers Need To Check Out A Minimum Of 4 Reviews Before They Can Rely On A Business

4 reviews may be too few. The majority of people check out a lot more reviews to get a better idea of how business is in fact doing. Do not depend on that figure alone.

Source: Brightlocal

86 Percent Of Consumers Would Think About Writing A Review For A Business

Your consumers are your most important resource, and it's not just because of the money they invest at your business. If you give them a good experience, they will want to share it.

Source: Brightlocal

Reviews Posted On Twitter Can Boost Online Sales By 6.46%

Online review stats show that reviews shared on Twitter, do more to boost sales than those on any other social media platform.

Source: Yotpo

A Lot Of Local Companies Have An Average Of 39 Google Reviews

Individuals like to share their experience after they have gone to a vendor. Online review trends reveal people prefer to comment if they had a positive experience, rather than a average or negative one.

Source: Brightlocal

If It Has Less Than A 4 Star Score, More Than Half Of Customers Won't Utilize A Business

This stat is among many that illustrate the importance of online rankings. Now that news of customer fulfillment travels this quick, keeping your customers happy is more important than ever.

57 percent of customers have actually searched for companies with more than four stars in 2018, which is up from 48% in 2017.

11% looked only for services with a perfect five star ranking.

Source: Brightlocal

Online Reviews Impact 67.7% Of Customer Buying Decisions

More than two-thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

60 Percent Of Customers Check Out Blog And Social Media Network Reviews On Their Mobile Devices Before Shopping

In-store shopping is affected significantly by blogs and reviews on social networks. With men being two times as likely to be affected than ladies.

Reviews and ranking data show individuals value the opinion of peers more than any other material.

Source: Collective Bias

61 Percent Of Local Businesses Have An Average Ranking Of 4 To 5 Stars

Overall two-thirds of businesses have exceptional and great ratings. Only 5% of companies have a ranking below 3 stars.

Source: Brightlocal

Users Reading Reviews On A Mobile Phone Are 127 Percent More Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done much faster. For that reason, purchasing decisions are made rapidly.

Online reviews are certainly convincing, yet online marketers haven't necessarily come to value the power of them.

Source: Martech Zone

Just 6 Percent Of Consumers Don't Rely On Customer Reviews At All

According to customer review data, a massive 19% of consumers constantly trust online reviews and never ever a purchase without checking out reviews first.

Source: Statista

If A Business Deals With Problems Quickly And Efficiently, 95% Of Unhappy Customers Will Go Back To A Business

Clients do not anticipate you to be perfect. When things go wrong, they do anticipate you to fix things. If there's absolutely nothing else a company can do to solve a problem, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

Fifty Percent Of All Millennial's "Always" Check Out Online Reviews For Businesses

More youthful individuals know the worth of being informed. User-generated content has an unassailable effect on customers.

If businesses stop to consider the power of consumer reviews over millennials, they will understand what they've been missing out on. Older individuals are different though, just 6% of people aged 55 or older check out reviews.

Source: Brightlocal