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Facebook Reviews Impact More Than 50% Of Customers' Buying Decisions
Facebook is currently the most popular social network which can likewise affect our buying preferences.
According to social media reviews data, Facebook affects more than half of users' purchase choices.
If it has positive reviews, Facebook reviews statistics reveal that 4 out of five users are likely to trust a local business.
Source: RevLocal
Users Reading Reviews On A Mobile Device Are 127% Most Likely To Make A Purchase Than Desktop Users
Mobile users prefer to get things done faster. Buying choices are made quickly.
Online reviews are clearly convincing, yet online marketers have not always come to value the power of them.
Source: Martech Zone
98% Of Yelp's Site Visitors Purchased From A Business They Discovered On The Site
Usually, 142 million consumers visit Yelp every month. If you haven't claimed your complimentary Yelp business page, this is as good a time as any.
Source: RevLocal
91% Of Millennials Have Faith In Online Reviews As Much As Family And Friends
Online review statistics place customers' reviews as the most credible source of recommendations. Online reviews normally carry the same weight as guidance from friends and family.
Source: Brightlocal
The Majority Of Local Businesses Have An Average Of 39 Google Reviews
People like to share their experience after they've gone to a supplier. Online review trends show people choose to comment if they had a favorable experience, rather than a mediocre or negative one.
Source: Brightlocal
Reviews Are The Third Most Prominent Ranking Factor For Google's Local 3 Pack
Review signals (amount, variety, and so on) represent 15.44% of Google's algorithm for local ranking.
Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
95% Of Dissatisfied Customers Will Go Back To A Company If A Company Deals With Problems Rapidly And Efficiently
Customers do not anticipate you to be perfect. They do expect you to take care of things when they go wrong. If there's absolutely nothing else a company can do to deal with a problem, a simple coupon can say "We're sorry" in a more attractive way.
Source: SocialMediaToday
89% Of Customers Prefer To Read Reviews Using Their Cell Phones
Be it via an app or a mobile web browser, most people choose to read reviews on their smart phones.
Source: Statista
30% Of Consumers Feel Positive About A Company Which Reacts To Online Reviews
Staying connected with your customers builds their trust. Even something as simple as responding to their reviews and comments can make them feel appreciated.
As you may expect, customers who feel this way are happy to invest more cash with a company.
Source: Statuslabs
Customers Might Invest 31 Percent More With A Business That Has Excellent Reviews
Take note of this fact. The better other users describe your product and services, the more cash you can charge and customer review stats reveal to us exactly how much more.
Source: Martech Zone
88% Of Executives View Reputation Risk As A Leading Business Issue
Reputation management statistics suggest a business's reputation does not affect simply the consumers. Prospective employees likewise look at ratings and read reviews.
Source: Deloitte
A One Star Increase In Rating Can Result In A 5% To 9% Boost In Business Revenue
Businesses that treat customers well typically prosper, review sites help ensure of that.
Source: Statuslabs
When Buying Home Electronic Devices, 88% Of Americans Declared That Product Reviews Were The Most Influential Element
Data reveal that reviews were more successful than Television advertisements at 37%, social networks at 23% and display ads at 49%.
Source: Statista