77% Of Consumers Do Not Trust Reviews That Are Older Than 3 Months

Clients don't care how excellent your service or product was in the past. Since they are fresh and relevant, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.

It is for this reason that companies ought to be constantly requesting reviews.

Source: Statuslabs

71% Of Millennials Search Customer Reviews Of Professional Services

More than half of all people in need of a professional service rely on online reviews.

According to online reviews statistics, 59% utilized online reviews to pick a lawyer or a doctor.

Young people (age 18-35) are even more inclined to work with an expert based on online reviews. Just 19% of millennials will consider employing a lawyer without any.

Source: Thomson Reuters

Facebook Reviews Affect More Than 50% Of Consumers' Purchasing Decisions

Facebook is presently the most popular social network which can likewise affect our buying decisions.

According to social media reviews stats, Facebook impacts over half of users' purchase choices.

Facebook reviews statistics expose that 4 out of five users are more likely to trust a local business if it has favorable reviews.

Source: RevLocal

Customers Might Invest 31% More With A Business That Has Fantastic Reviews

Take notice of this fact. The more detailed other users explain your services or product, the more cash you can charge and consumer review statistics show us exactly just how much more.

Source: Martech Zone

49 Percent Of Customers Consider The Quantity Of Online Reviews As An Important Consideration Of Their Purchasing Decision

Customers value not just the quality or nature of the reviews, but they consider their number and recency as well.

The share of consumers, who pay attention to the number of reviews is presently at 46%.

Source: Brightlocal

The Typical Review Word Count Has Become 65% Much Shorter Since 2010

As of late reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is typical to that of tweet on twitter.

Source: Review Trackers

Half Of All Millennial's "Constantly" Check Out Online Reviews For Companies

Younger people understand the value of being informed. User-generated content has an unassailable influence on consumers.

They will understand what they've been missing out on if businesses stop to consider the power of client reviews over millennials. Older individuals are various though, only 6% of people aged 55 or older read reviews.

Source: Brightlocal

63.6% Of Consumers Visit Google To Look For Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) behind.

When it comes to trust, these online review stats reveal the general popularity of a site can only go so far.

Source: Review Trackers

91 Percent Of Millennials Depend On Online Reviews As Much As Loved Ones

Online review statistics place consumers' reviews as the most trustworthy source of recommendations. Online reviews generally bring the exact same weight as guidance from loved ones.

Source: Brightlocal

Only 44 Percent Of Local Companies Have Accepted Their Google My Business Listing

That's 56% of your competitors that aren't making the most of their listing.

While business listings on the major review platforms are free, a surprisingly low number of companies really use them.

Although we now know why client reviews are so powerful, the majority of businesses obviously do not.

Source: LsaInsider

54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Business

The star ranking is the first thing consumers see. Still, users take note of other aspects as well, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a third of American customers.

Source: Statista

90 Percent Of Users Require Less Than 10 Reviews To Form An Opinion About A Business

You know what people say about first impressions?

Users get their impression of your businesses through reviews. Typically through less than 10 of them.

If you do not have reviews on your website, think about asking your visitors to write one.

Source: Martech Zone

A Solitary Business Review Can Lift Its Conversions By 10 Percent

Online review statistics reveal user-generated content can do miracles in terms of conversions.

A single review can have a huge effect on your business.

A hundred reviews can raise your conversion rates by as much as 37%. 2 hundred can offer a mind-blowing 44 percent boost.

Source: RevLocal

61 Percent Of Local Businesses Have A Typical Score Of 4 To 5 Stars

Generally two thirds of businesses have good and outstanding scores. Just 5% of companies have a rating below three stars.

Source: Brightlocal

95% Of Disappointed Consumers Will Go Back To A Company If A Business Makes An Effort To Fix Issues Quickly And Efficiently

Clients don't anticipate you to be perfect. They do expect you to deal with things when they go wrong. If there is absolutely nothing else a business can do to fix an issue, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

Since They Desire To Purchase A Service Or An Item And Desire To Get The Truth About The Businesses Items And Services, 82 Percent Of Customers Check Out Review Sites.

Users come due to the fact that they have actually already formed a buying decision. The bulk of them (89 percent) purchase within a week of their visit.

Source: RevLocal

86 Percent Of Customers Would Consider Writing A Review For A Business

Your customers are your most valuable resource, and it's not only because of the money they spend at your business. If you provide a good experience, they will want to share it.

Source: Brightlocal