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98% Of Yelp's Visitors Bought From A Business They Discovered On The Website
Typically, 142 million consumers check out Yelp every month. If you have not declared your complimentary Yelp business page, this is as good a time as any.
Source: RevLocal
American Consumers Consider "Product Performance" To Be The Most Helpful Info In Product Reviews
When people read reviews, they concentrate on different elements of the shopping experience. But according to online review statistics, 60% of them are most interested in the product's performance.
Customer satisfaction, product quality and quality over time are the next few considerations for more than 50% of USA consumers.
Source: Statista
30% Of Clients Feel Favorable To A Business Which Reacts To Online Reviews
Communicating with your customers establishes trust. Even something as simple as responding to their remarks and reviews can make them feel appreciated.
As you might expect, customers who feel this way are ready to invest more money with a company.
Source: Statuslabs
60 Percent Of Consumers Consult Blog And Social Network Reviews On Their Mobile Phones Before Shopping
In-store purchasing is influenced considerably by blogs and reviews on social media. With males being twice as likely to be influenced than women.
Reviews and ranking data show people value the opinion of peers more than any other content.
Source: Collective Bias
When Buying Home Electronic Devices, 88% Of Americans Declared That Product Reviews Were The Most Influential Element
Stats reveal that reviews were more helpful than TV advertisements at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of American Customers
24% of US shoppers consider reviews as 'incredibly influential'.
To illustrate the importance of online reviews and ratings, did you understand that 81 percent of customers will pay more for an item with reviews and those exact same consumers are also ready to accept slower shipping times for such items.
Source: Turntonetworks
83 Percent Of Customers Don't Trust Advertising
The traditional channels to reach clients aren't as prominent as they utilized to be. A lot of users who no longer trust ads pick to focus on clients' suggestions online.
Source: Statuslabs
61 Percent Of Local Businesses Have An Average Ranking Of 4 Or 5 Stars
Overall two thirds of businesses have great and awesome scores. Just 5% of companies have a rating listed below 3 stars.
Source: Brightlocal
Fifty Percent Of All Of The Millennial's "Always" Check Out Online Reviews For Companies
Younger individuals know the worth of being informed. User-generated content has an indisputable impact on customers.
If businesses stop to consider the power of consumer reviews over millennials, they will realize what they've been losing out on. Older individuals are various though, only 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
A One Star Boost In Ranking Can Cause A 5% To 9% Increase In Business Revenue
Businesses that treat clients honorably generally prosper, review sites help ensure of that.
Source: Statuslabs
49 Percent Of Customers Consider The Quantity Of Online Reviews As A Necessary Factor In Their Buying Decision
Customers value not only the quality or nature of the reviews, however they consider their quantity and recency as well.
The share of consumers, who take note of the variety of reviews is presently at 46 percent.
Source: Brightlocal
67% Of Consumers Claim That Reviews Are A "Very Important" Factor When Selecting A Solution Provider
Reviews have a massive effect on their decision when clients have to select a service provider.
Source: DemandGenReport
Only 44 Percent Of Local Businesses Have Actually Claimed Their Google My Business Listing
That's 56% of your competition that aren't making the most of their listing.
While business listings on the major review platforms are complimentary, a remarkably low number of companies actually use them.
Although we now understand why client reviews are so powerful, the majority of businesses apparently don't.
Source: LsaInsider
89% Of Shoppers Like To Read Reviews Using Their Smart Devices
Be it by means of an app or a mobile internet browser, people young and old choose to read reviews on their mobile devices.
Source: Statista