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83% Of All Young Buyers Were Asked To Give A Review Recently
Of those invited, 80% of consumers did submit a review. In general, businesses have asked 66% of all customers to leave a review on their company.
Source: Brightlocal
89% Of Consumers Read A Businesses Replies To Reviews
Not only do many individuals read the review replies, 30% of them hold them in high regard. Almost 96% read the replies to their own reviews.
Source: Brightlocal
83% Of Consumers Don't Rely On Advertising
The standard channels to reach consumers aren't as prominent as they used to be. The majority of users who no longer trust advertisements select to focus on customers' suggestions online.
Source: Statuslabs
53% Of Customers Expect Companies To Reply Within A Week To Negative Reviews
Online review stats show that 63% of client reviews remain without a reaction. That's too bad, due to the fact that those businesses are losing clients that way.
Source: Review Trackers
Customer Reviews On Items Are Relied On Nearly 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. People trust other peoples viewpoints before they ever trust what the maker states. The reason, makers' descriptions are basically ads.
Source: Martech Zone
Fifty Percent Of All Of The Millennial's "Constantly" Read Online Reviews For Businesses
Younger people understand the worth of being informed. User-generated content has an indisputable impact on consumers.
If businesses think of the power of customer reviews over millennials, they will realize what they've been missing out on. Older individuals are various though, just 6% of people aged 55 or older read reviews.
Source: Brightlocal
15 Percent Of Buyers Don't Trust Businesses Without Having Online Reviews
No trust suggests no interactions. 15 percent of possible consumers won't even think about working with a business they can't find viewpoints about.
Source: Statuslabs
Only 6% Of Consumers Don't Rely On Consumer Reviews At All
According to client review data, a tremendous 19 percent of consumers always rely on online reviews and never a make a purchase without checking out reviews.
Source: Statista
86 Percent Of Customers Would Consider Composing A Review For A Business
Your clients are your most important resource, and it's not just because of the cash they spend at your business. They will be ready to share it if you provide them a great experience.
Source: Brightlocal
70% Of Consumers Need To Check Out At Least Four Reviews Before They Can Rely On A Business
4 reviews may be too few. Many people read many more reviews to get a clear view of how the business is actually doing. Don't depend upon that statistic alone.
Source: Brightlocal
Reviews Are The Third Most Prominent Ranking Element For Google's Local 3 Pack
Review signals (quantity, diversity, and so on) represent 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking factors go for the local 3 pack.
Source: Moz
Google Accounts For 57.5% Of All Reviews World Wide
As can be expected, Google remains in the lead, followed by Facebook, TripAdvisor and others.
These the online reviews distribution rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of US Clients
24% of US shoppers consider reviews as 'extremely influential'.
To highlight the importance of online reviews and ratings, did you understand that 81 percent of consumers will pay more for a product with reviews and those same consumers are also ready to accept slower shipping times for such items.
Source: Turntonetworks
95% Of Travelers Read Online Reviews Prior To Booking Travel Related Services
Leisure and business travelers alike read reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers. 59% of all travelers report that they check out reviews 'constantly' or 'extremely frequently'.
Source: Trust You
Over Half Of Consumers Will Not Use A Service If It Has Less Than A 4 Star Ranking
This stat is among many that illustrate the importance of online rankings. Now that news of customer complete satisfaction travels this fast, keeping your customers delighted is more important than ever.
57 percent of customers have searched for companies with more than four stars in 2018, which is up from 48 percent in 2017.
Moreover, 11 percent looked only for organizations with a best five star rating.
Source: Brightlocal
74% Of Local Companies Have At Least 1 Google Review
A single review is far from sufficient to improve your website's SERP ranking.
Taking a look at online rankings stats, we found out that a business needs to have approximately 40 reviews before customers "Award" it with a star.
Source: Brightlocal