83 Percent Of Consumers Don't Trust Advertising

The conventional channels to reach clients aren't as prominent as they used to be. Most users who no longer trust ads select to take note of customers' recommendations online.

Source: Statuslabs

Negative Reviews Can Boost Conversion By Up To 85%

It sounds crazy, but negative reviews can be a positive force for users to spend more time on your website. According to online review stats, individuals devote more than 5 times as long on a website when they check out negative reviews.

When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. A frustrating 95 percent suspect censorship or faked reviews if there aren't any negative ones.

Source: Reevoo

54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Organization

The star ranking is the first thing customers see. Still, users pay attention to other factors as well, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of US customers.

Source: Statista

88% Of Executives View Reputation Risk As A Top Business Issue

Reputation management stats indicate a business's reputation doesn't impact simply the customers. Potential employees likewise look at ratings and read reviews.

Source: Deloitte

Just 44% Of Local Companies Have Accepted Their Google My Business Listing

That's 56% of your competition that aren't making the most of their listing.

While business listings on the significant review platforms are free, a remarkably low number of businesses in fact make use of them.

Although we now understand why client reviews are so effective, a lot of businesses apparently do not.

Source: LsaInsider

Positive Reviews Encourage 68 Percent Of Consumers To Choose Local Businesses

Because the huge bulk of customers check out reviews, you'd want yours to be inviting to brand-new clients, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

70% Of Customers Need To Check Out At Least 4 Reviews Before They Can Rely On A Business

4 reviews may be too few. The majority of people check out much more reviews to get a better idea of how business is in fact doing. Don't depend on that figure alone.

Source: Brightlocal

30% Of Consumers Feel Positive About A Company Which Responds To Online Reviews

Keeping in touch with your clients creates trust. Even something like responding to their reviews and comments can make them feel appreciated.

As you might anticipate, clients who feel this way are more willing to invest more cash with a company.

Source: Statuslabs

The Majority Of Best Selling Products Have An Average Ranking Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star ratings.

According to customer rating statistics, conversion rates start to reduce as ratings rise above 4.7.

Source: Spiegel Research Center

Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of US Clients

24% of US buyers consider reviews as 'exceptionally influential'.

To illustrate the value of online reviews and rankings, did you understand that 81 percent of consumers will pay more for an item with reviews and those exact same consumers are also going to accept slower shipping times for such products.

Source: Turntonetworks

90 Percent Of Individuals Need Less Than 10 Reviews To Form An Opinion About A Business

You know what individuals state about first impressions, right?

Users get their impression of your businesses through reviews. Typically through less than 10 of them.

Think about asking your visitors to compose one if you do not have reviews on your website.

Source: Martech Zone

86% Of Customers Would Think About Writing A Review For A Business

Your clients are your most important resource, and it's not just because of the money they invest at your business. If you give them a good experience, they will be willing to share it.

Source: Brightlocal

52% Of Consumers Rely On A Product More If It Has Negative Reviews Too

We already discussed the positive and negative reviews and their impact on consumers. However, all products have their faults, it raises red flags that maybe the reviews are fake if all of a products reviews are positive. Consumers anticipate to see some unfavorable reviews.

Source: Capterra

53% Of Consumers Anticipate Businesses To Respond Within A Week To Negative Reviews

Online review stats prove that 63% of client reviews go on without a reaction. That's regrettable, due to the fact that those companies are losing consumers that way.

Source: Review Trackers

72 Percent Of Consumers Will Not Take Action Unless They Check Out Some Reviews

No matter how captivating your marketing is, you still require client reviews. There is no skirting around it. Consumers are still going to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

49% Of Customers Consider The Quantity Of Online Reviews As A Vital Factor In Their Purchasing Decision

Consumers value not only the quality or nature of the reviews, however they consider their quantity and recency as well.

The share of customers, who take notice of the variety of reviews is currently at 46%.

Source: Brightlocal

If A Company Manages To Fix Problems Rapidly And Effectively, 95% Of Unhappy Consumers Will Return To A Company

Customers do not expect you to be perfect. When things go wrong, they do expect you to take care of things. If there is nothing else a business can do to deal with a problem, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

Online Product Reviews About An Item Can Boost Its Conversion Rate By An Incredible 270%

User review stats reveal the purchase probability for a product with 5 reviews is 270 percent higher than the very same item without reviews.

Source: Spiegel Research Center