The Typical Review Word Count Has Gotten 65% Shorter Since 2010

At the present time reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is equivalent to that of a twitter tweet.

Source: Review Trackers

American Buyers Regard "Product Performance" To Be The Most Helpful Detail In Product Reviews

When people read reviews, they concentrate on various aspects of the shopping experience. But according to online review stats, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality in time are the next few considerations for more than 50% of USA customers.

Source: Statista

Online Reviews Affect 67.7% Of Customer Buying Decisions

More than two thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

71% Of Millennials Browse Consumer Reviews Of Expert Services

Majority of all people in need of an expert service rely on online reviews.

According to online reviews data, 59% used online reviews to select a physician or a legal representative.

Young people (age 18-35) are much more likely to hire a professional based on online reviews. Only 19% of millennials will consider hiring an attorney without any.

Source: Thomson Reuters

The Majority Of Best Selling Items Have A Typical Rating Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star rankings are suspicious. Someone always has a little a gripe. That's why it is unnatural to get perfect 5 star scores. In some cases a lower ranking in fact helps your overall score.

According to customer rating stats, conversion rates begin to decrease as scores rise above 4.7.

Source: Spiegel Research Center

89% Of Clients Read A Companies Feedback To Reviews

Not only do many clients read the review replies, 30% of them value them highly. Practically 96% read the feedback to their own reviews.

Source: Brightlocal

Over Half Of Individuals Aged 25 To 34 Published Reviews

According to Statista, the younger generations are evidently the more opinionated ones.

Source: Statista

53% Of Customers Expect Businesses To Answer Back Within A Week To Negative Reviews

Online review statistics prove that 63% of consumer reviews stay without a reply. That's too bad, due to the fact that those businesses are losing clients that way.

Source: Review Trackers

When Purchasing Home Electronic Devices, 88% Of Americans Stated That Product Reviews Were The Most Influential Factor

Stats reveal that reviews were more helpful than Television ads at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

Customers Could Invest 31% More With A Business That Has Excellent Reviews

Pay attention to this fact. The better other users describe your services or product, the more cash you can charge and customer review statistics reveal to us exactly how much more.

Source: Martech Zone

Since They Want To Buy An Item Or A Service And Want To Get The Truth About The Businesses Items And Services, 82% Of Consumers Visit Review Sites.

Review websites are places that customers go to get the truth about a business, service or item . Users come due to the fact that they have actually currently formed a buying decision. The bulk of them (89 percent) buy within a week of their visit. And 29 percent do so within 24 hours.

Source: RevLocal

Almost All Consumers, Who Use Online Reviews, Read Them Early In The Purchasing Process

Let's say you want to purchase a brand-new car and there are several models which fit your requirements. How do you choose the very best one for you? Well, you read reviews.

With the help of other people, you quickly decide on a model that works for you. That's how positive reviews transform consumers into clients.

Source: Consumer Affairs

64 Percent Of Americans Concur That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017

30% of consumers who read customer reviews, agree that it increases their purchasing confidence.

Organizations use the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

If They Were Asked, 77% Of Consumers Would Likely Submit A Review

More than a 35% would post a review to inform others about their customer experience and 24% would probably direct their review to the business itself.

Over a 26% would be willing to give a review to assist other individuals with their decision making process.

Source: Podium