United States Buyers Consider "Product Performance" To Be The Most Valuable Information In Product Reviews

When individuals check out reviews, they concentrate on different aspects of the shopping experience. But according to online review stats, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of American consumers.

Source: Statista

Consumer Reviews On Items Are Trusted Practically 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other individuals viewpoints before they ever trust what the maker says. The reason, makers' descriptions are generally ads.

Source: Martech Zone

95% Of Travelers Check Out Online Reviews Prior To Scheduling Travel Related Services

Leisure and business travelers alike check out reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

73% Of Customers Think Customer Reviews Are More Vital Than Star And Number Ratings

Online review statistics make it clear individuals aren't satisfied with scores alone.

Customer reviews make the stats appear more authentic which is what the prospective customers are trying to find. Nearly a 3rd of customers state composed reviews are the only function that makes them believe the sites' reviews are useful and relevant.

Source: Fan and Fuel

88% Of Americans Reported That Product Reviews Were The Most Influential Factor When Buying Home Electronic Devices

Data reveal that reviews were more helpful than Television advertisements at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

89% Of Consumers Want To Read Reviews Using Their Mobile Devices

Be it via an app or a mobile browser, individuals prefer to read reviews on their cell phones.

Source: Statista

Since They Want To Buy A Service Or An Item And Desire To Get The Truth About The Businesses Items And Services, 82 Percent Of Customers Visit Review Sites.

Users come because they have actually currently formed a buying decision. The bulk of them (89 percent) purchase within a week of their visit.

Source: RevLocal

The Average Review Length Has Gotten 65% Shorter Since 2010

Nowadays reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is proportionate to that of a tweet.

Source: Review Trackers

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Business

The star score is the first thing customers see. Still, users pay attention to other factors as well, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of United States consumers.

Source: Statista

30% Of Consumers Feel Positive About A Business Which Reacts To Online Reviews

Staying connected with your clients creates trust. Even something easy like responding to their reviews and comments can make them feel appreciated.

As you may anticipate, clients who feel this way are more willing to invest more cash with a company.

Source: Statuslabs

60% Of Consumers Seek Advice From Blog And Social Media Reviews On Their Cell Phones Prior To Shopping

In-store purchasing is affected considerably by blogs and reviews on social media. With males being twice as likely to be affected than ladies.

Reviews and score data show individuals value the opinion of peers more than any other content.

Source: Collective Bias

If They Were Asked, 77% Of Consumers Would Certainly Give A Review

More than a 35% would do it to educate others about their client encounter and 24% would likely direct their review to the business itself.

Over a 26% would want to give a review to assist other people with their choice making process.

Source: Podium

49 Percent Of Customers Consider The Number Of Online Reviews As A Necessary Factor In Their Purchasing Decision

Customers value not just the quality or nature of the reviews, but they consider their quantity and recency also.

The share of customers, who pay attention to the number of reviews is currently at 46%.

Source: Brightlocal