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Only 44% Of Local Companies Have Actually Claimed Their Google My Business Listing
That's 56 percent of your competitors that aren't benefiting from their listing.
While business listings on the significant review platforms are complimentary, a surprisingly low number of companies actually use them.
Although we now understand why client reviews are so effective, most businesses obviously don't.
Source: LsaInsider
89% Of Consumers Browse A Companies Feedback To Reviews
Not only do most customers check out the review replies, 30% of them highly value them. Nearly 96% read the responses to their own reviews.
Source: Brightlocal
The Majority Of Local Companies Have An Average Of 39 Google Reviews
People like to share their experience after they've gone to a vendor. Online review trends show individuals prefer to comment if they had a positive experience, rather than a average or negative one.
Source: Brightlocal
15% Of Consumers Do Not Trust Businesses Without Having Online Reviews
No trust implies no interactions. 15% of possible customers won't even think about working with a company they can't find viewpoints about.
Source: Statuslabs
Online Product Reviews About A Product Can Increase Its Conversion Rate By An Incredible 270%
User review statistics reveal the purchase possibility for a product with five reviews is 270 percent higher than the very same item without reviews.
Source: Spiegel Research Center
54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Company
The star ranking is the first thing consumers see. Still, users focus on other elements also, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a third of American consumers.
Source: Statista
Customer Reviews On Products Are Trusted Nearly 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other peoples viewpoints before they ever trust what the maker states. The reason, manufacturers' descriptions are essentially ads.
Source: Martech Zone
88% Of Executives Regard Reputation Risk As A Top Business Concern
Reputation management statistics suggest a business's reputation does not affect just the consumers. Prospective team members also take a look at rankings and read reviews.
Source: Deloitte
74% Of Regional Businesses Have At A Minimum, 1 Google Review
A single review is far from adequate to enhance your site's SERP ranking.
Looking at online scores data, we found out that a company requires to have approximately 40 reviews before consumers "Award" it with a star.
Source: Brightlocal
49% Of Consumers Consider The Quantity Of Online Reviews As A Vital Factor In Their Purchasing Decision
Customers value not only the quality or nature of the reviews, but they consider their number and recency as well.
The share of customers, who take notice of the number of reviews is presently at 46 percent.
Source: Brightlocal
67% Of Customers Suggest Reviews Are A "Extremely Important" Factor When Picking A Service Provider
When customers have to select a service provider, reviews have an enormous impact on their decision.
Source: DemandGenReport