98 Percent Of Yelp's Site Visitors Bought From A Business They Discovered On The Site

Normally, 142 million customers check out Yelp every month. This is as great a time as any if you have not declared your complimentary Yelp business page.

Source: RevLocal

More Than Four Negative Reviews About A Business Or Service Might Decrease Sales By 70%

One negative review is enough for 35% of a site's visitors to decide not to buy. Three negative reviews can cost a business 59 percent fewer sales.

Naturally, they can be compensated by the sheer variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

If A Business Takes Care Of Issues Rapidly And Effectively, 95% Of Unhappy Clients Will Return To A Business

Consumers don't anticipate you to be perfect. They do expect you to take care of things when they go wrong. If there's nothing else a business can do to deal with a concern, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

Reviews Published On Twitter Can Help Grow Sales By 6.46%

Online review statistics show that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo

49% Of Customers Consider The Quantity Of Online Reviews As An Essential Factor In Their Purchasing Decision

Customers value not only the quality or nature of the reviews, but they consider their number and recency also.

The share of consumers, who take notice of the number of reviews is presently at 46%.

Source: Brightlocal

A Solitary Business Review Can Raise Its Conversions By 10 Percent

Online review stats show user-generated content can do wonders in regards to conversions.

A single review can have a substantial impact on your business.

A hundred reviews can boost your conversion rates by as much as 37%. 2 hundred can supply a mind-blowing 44% boost.

Source: RevLocal

Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of United States Customers

24% of US buyers consider reviews as 'incredibly influential'.

To illustrate the importance of online reviews and scores, did you know that 81 percent of consumers will pay more for an item with reviews and those exact same clients are also happy to accept slower shipping times for such items.

Source: Turntonetworks

Just 6% Of Customers Don't Trust Consumer Reviews At All

According to consumer review stats, a massive 19 percent of consumers always rely on online reviews and never ever a make a purchase without reading reviews.

Source: Statista

Positive Reviews Motivate 68% Of Consumers To Use A Local Business

Considering that the vast bulk of customers read reviews, you would want yours to be enticing to new clients, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

More Than Half Of Customers Will Not Utilize A Service If It Has Less Than A 4 Star Score

This stat is one of lots of that highlight the value of online scores. Now that news of consumer satisfaction travels this fast, keeping your customers pleased is more important than ever.

57 percent of customers have searched for companies with more than 4 stars in 2018, which is up from 48% in 2017.

Additionally, 11 percent looked only for companies with a perfect five star ranking.

Source: Brightlocal

Google Represents 57.5% Of All Reviews World-wide

Google is the clear winner as far as distribution goes, but they are not the only ones in the game.

Here's the online reviews distribution rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

Online Product Reviews About A Product Can Amplify Its Conversion Rate By More Than 270%

User review stats show the purchase likelihood for a product with five reviews is 270% higher than the same product without reviews.

Source: Spiegel Research Center