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86 Percent Of Customers Would Consider Composing A Review For A Business
Your clients are your most valuable resource, and it's not only because of the cash they invest at your business. If you provide a great experience, they will be willing to share it.
Source: Brightlocal
89% Of Clients Like To Read Reviews On Their Smartphones
Be it by means of an app or a mobile browser, people prefer to read reviews on their phones.
Source: Statista
Online Product Reviews About An Item Can Boost Its Conversion Rate By More Than 270%
User review statistics reveal the purchase possibility for an item with 5 reviews is 270% higher than the exact same product without reviews.
Source: Spiegel Research Center
Google Represents 57.5 Percent Of All Reviews Globally
Google is the clear winner as far as circulation goes, but they are not the only ones in the game.
Here are the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
67% Of Customers Report Reviews Are A "Extremely Important" Factor When Choosing A Service Provider
Reviews have an enormous impact on their decision when consumers have to select a solution provider.
Source: DemandGenReport
Customer Reviews On Products Are Relied On Practically 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other peoples viewpoints before they ever trust what the manufacturer says. The reason, producers' descriptions are essentially ads.
Source: Martech Zone
90 Percent Of Consumers Require Less Than 10 Reviews To Form A Viewpoint About A Business
You know what individuals say about first impressions?
Users get their impression of your businesses through reviews. Normally through less than 10 of them.
Consider asking your visitors to compose one if you do not have reviews on your website.
Source: Martech Zone
70% Of Customers Choose To Learn About A Business Via Reviews And Articles, Rather Than Ads
Ads are all well and good, however it's worth trying a different approach as well. Reviews are without a doubt the best method to discover the truth about a product or service.
Source: Statuslabs
The Typical Review Word Count Has Actually Become 65% Much Shorter Since 2010
In the present day reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is typical to that of a tweet.
Source: Review Trackers
Favorable Reviews Encourage 68 Percent Of Customers To Choose Local Businesses
Given that the large bulk of consumers read reviews, you'd want yours to be appealing to brand-new clients, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Negative Reviews Can Increase Conversion By Up To 85 Percent
It sounds crazy, however negative reviews can be a positive driver for users to devote more time on your site. According to online review stats, individuals spend more than 5 times as long on a website when they check out negative reviews.
More than two thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any unfavorable ones, a frustrating 95 percent suspect censorship or faked reviews.
Source: Reevoo
Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of US Consumers
24% of US buyers consider reviews as 'extremely influential'.
To show the value of online reviews and rankings, did you understand that 81% of consumers will pay more for an item with reviews and those same consumers are also happy to accept slower shipping times for such items.
Source: Turntonetworks
72% Of Clients Won't Take Action Unless They Read Some Reviews
Irrespective of how tempting your marketing is, you still need customer reviews. There's no way around it. Customers are still willing to hear you out, but they trust other people more.
Source: My Testimonial Engine
61 Percent Of Local Businesses Have An Average Ranking Of 4 Or 5 Stars
Typically two-thirds of businesses have excellent and good rankings. Just 5% of businesses have a rating below 3 stars.
Source: Brightlocal
52% Of Consumers Rely On A Product More If It Has Unfavorable Reviews As Well
We already touched upon the negative and positive reviews and their result on customers. However, all products have their faults, it raises red flags that possibly the reviews are fake if all of a products reviews are favorable. People anticipate to see some unfavorable reviews.
Source: Capterra
A Lot Of Local Companies Have An Average Of 39 Google Reviews
People like to share their experience after they have gone to a vendor. Online review trends show people choose to comment if they had a positive experience, rather than a mediocre or unfavorable one.
Source: Brightlocal
Online Reviews Impact 67.7% Of Consumer Purchasing Decisions
More than two thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
A One Star Boost In Ranking Can Lead To A 5% To 9% Increase In Business Earnings
Businesses that treat customers fairly generally succeed, review websites help make certain of that.
Source: Statuslabs