Reviews Shared On Twitter Can Help Increase Sales By 6.46%

Online review statistics show that reviews shared on Twitter, do more to boost sales than those on any other social media platform.

Source: Yotpo

88% Of Executives View Reputation Risk As A Leading Business Concern

Reputation management statistics indicate a company's reputation doesn't impact just the clients. Potential team members also look at scores and take a look at reviews.

Source: Deloitte

77% Of Consumers Do Not Rely On Reviews That Are Older Than 3 Months

Customers don't care how great your service or product was in the past. Part of why online reviews matter is because they are relevant and fresh.

Customers know businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.

It is for this reason that companies ought to be constantly asking for reviews.

Source: Statuslabs

61 Percent Of Local Businesses Have A Typical Score Of 4 Or 5 Stars

Typically two-thirds of businesses have great and awesome rankings. Just 5% of companies have a rating listed below 3 stars.

Source: Brightlocal

64 Percent Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30% of consumers who check out client reviews, concur that it increases their buying confidence.

Organizations use the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

63.6 Percent Of Consumers Go To Google To Check For Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the end.

These online review statistics reveal the basic appeal of a site can only go so far when it pertains to trust.

Source: Review Trackers

Google Accounts For 57.5% Of All Reviews Across The World

As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.

These the online reviews circulation rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers

67% Of Customers Admit Reviews Are A "Very Crucial" Factor When Choosing A Solution Provider

Reviews have a massive impact on their decision when consumers have to pick a solution provider.

Source: DemandGenReport

Software Reviews Influence Over 98% Of All Purchasers

18 percent of software buyers consider reviews to be a necessary factor in the purchase process. Software reviews have no effect whatsoever on only 2 percent of consumers. Two thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

If It Has Less Than A 4 Star Rating, More Than Half Of Consumers Won't Utilize A Service

This stat is one of numerous that highlight the importance of online scores. Now that news of client complete satisfaction travels this fast, keeping your consumers pleased is more vital than ever.

57% of customers have actually searched for companies with more than 4 stars in 2018, which is up from 48% in 2017.

11% looked only for organizations with an ideal five star rating.

Source: Brightlocal

30% Of Consumers Feel Positive About A Company Which Answers Online Reviews

Communicating with your clients creates trust. Even something as simple as reacting to their comments and reviews can make them feel appreciated.

As you might expect, customers who feel this way are happy to spend more money with a company.

Source: Statuslabs

70 Percent Of Customers Need To Check Out A Minimum Of Four Reviews Before They Can Trust A Business

4 reviews may be too few. The majority of people check out many more reviews to get an idea of how the business is really doing. Do not depend upon that figure alone.

Source: Brightlocal