72 Percent Of Customers Won't Take Action Unless They Read Some Reviews

No matter how alluring your marketing is, you still require consumer reviews. There's no way around it. Consumers are still going to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Buying Process

Let's say you want to purchase a new car and there are several models which fit your criteria. How do you pick the very best one for you? Well, you read reviews.

With the help of other customers, you manage to pick a model that works for you. That's how positive reviews transform consumers into consumers.

Source: Consumer Affairs

89% Of Clients Review A Businesses Feedback To Reviews

Not only do a lot of individuals read the review replies, 30% of them hold them in high regard. Almost 96% read the replies to their own reviews.

Source: Brightlocal

53% Of Customers Anticipate Businesses To Answer Back Within A Week To Negative Reviews

Online review statistics reveal that 63% of client reviews go on without a reply. That's regrettable, because those companies are losing consumers that way.

Source: Review Trackers

91 Percent Of Millennials Trust Online Reviews As Much As Friends And Family

Online review statistics put consumers' reviews as the most credible source of suggestions. Online reviews normally bring the same weight as suggestions from family and friends.

Source: Brightlocal

Facebook Reviews Affect More Than 50 Percent Of Customers' Purchasing Decisions

Facebook is presently the most popular social network which can also influence our purchasing decisions.

According to social reviews data, Facebook impacts more than half of users' purchase decisions.

Facebook reviews statistics expose that four out of 5 users are most likely to trust a local business if it has favorable reviews.

Source: RevLocal

The Average Review Length Has Become 65% Shorter Since 2010

In recent years reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is similar to that of a twitter tweet.

Source: Review Trackers

Due To The Fact That They Want To Acquire An Item Or A Service And Desire To Get The Truth About The Businesses Products And Services, 82% Of Customers Check Out Review Websites.

Review websites are locations that people go to get the truth about a business, service or product . Because they have already formed a purchase decision, users come. The majority of them (89 percent) purchase within a week of their visit. And 29 percent do so within 24 hours.

Source: RevLocal

Reviews Are The Third Most Prominent Ranking Factor For Google's Local 3 Pack

Review signals (amount, variety, etc.) account for 15.44% of Google's algorithm for local ranking.

Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

If It Has Less Than A 4 Star Score, More Than Half Of Customers Will Not Use A Business

This stat is among many that illustrate the value of online scores. Now that news of customer fulfillment travels this quick, keeping your customers happy is more vital than ever.

57% of consumers have searched for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

11% looked only for services with a best five star score.

Source: Brightlocal

Online Product Reviews About A Product Can Raise Its Conversion Rate By An Incredible 270 Percent

User review stats reveal the purchase possibility for an item with 5 reviews is 270% higher than the same product without reviews.

Source: Spiegel Research Center

95 Percent Of Travelers Check Out Online Reviews Prior To Scheduling Travel Related Services

Leisure and business travelers alike check out reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure travelers. 59% of all travelers report that they read reviews 'always' or 'very often'.

Source: Trust You

More Than Four Negative Reviews About A Company Or Product Might Reduce Sales By 70%

One negative review is enough for 35% of a website's visitors to choose not to purchase. 3 negative reviews can cost a business 59 percent fewer sales.

Obviously, they can be compensated by the large variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

49% Of Customers Consider The Number Of Online Reviews As A Necessary Consideration Of Their Buying Decision

Consumers value not just the quality or nature of the reviews, but they consider their quantity and recency as well.

The share of clients, who focus on the number of reviews is presently at 46 percent.

Source: Brightlocal

91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Employee

The 86% of businesses question the integrity of online reviews. Nonetheless, they recognize the massive impact user rankings have on their business. Unfavorable consumer or employee reviews can influence 90% of job seekers.

Source: Career Arc

30% Of Clients Feel Comfortable With A Business Which Reacts To Online Reviews

Staying connected with your consumers establishes trust. Even something as basic as reacting to their reviews and remarks can make them feel valued.

As you might expect, customers who feel this way are more willing to spend more cash with a business.

Source: Statuslabs

98% Of Yelp's Browsers Purchased From A Business They Found On The Website

Normally, 142 million consumers go to Yelp monthly. This is as good a time as any if you haven't declared your free Yelp business page.

Source: RevLocal

If A Company Handles Problems Rapidly And Effectively, 95% Of Dissatisfied Consumers Will Return To A Company

Clients don't anticipate you to be perfect. When things go wrong, they do anticipate you to resolve things. If there's absolutely nothing else a company can do to solve a problem, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday