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86% Of Consumers Would Think About Writing A Review For A Business
Your customers are your most important resource, and it's not only because of the cash they spend at your business. If you provide an excellent experience, they will be willing to share it.
Source: Brightlocal
60 Percent Of Consumers Check Out Blog And Social Media Network Reviews On Their Cell Phones Before Shopping
In-store purchasing is affected significantly by blogs and reviews on social media. With males being twice as likely to be influenced than ladies.
Reviews and score statistics show people value the opinion of peers more than any other material.
Source: Collective Bias
61 Percent Of Regional Businesses Have An Average Ranking Of 4 Or 5 Stars
Overall two-thirds of businesses have exceptional and good scores. Just 5% of companies have a score below three stars.
Source: Brightlocal
53 Percent Of Americans Consider Item Reviews And Ratings As The Most Crucial Part Of The Online Shopping Experience In 2018.
Today's consumers are wary and want the very best bang for their dollar. It's no wonder that they consider reading reviews as a big part of the purchasing decision.
Source: Statista
30% Of Clients Feel Positive About A Company Which Reacts To Online Reviews
Staying connected with your consumers establishes trust. Even something easy like responding to their remarks and reviews can make them feel appreciated.
As you may anticipate, customers who feel this way are going to invest more money with a business.
Source: Statuslabs
15% Of Consumers Don't Trust Businesses With No Online Reviews
No trust implies no interactions. 15 percent of possible consumers will not even consider working with a business they can't discover viewpoints about.
Source: Statuslabs
Online Product Reviews About An Item Can Amplify Its Conversion Rate By A Whopping 270 Percent
User review stats reveal the purchase probability for an item with five reviews is 270% higher than the very same item without reviews.
Source: Spiegel Research Center
71% Of Millennials Browse Consumer Reviews Of Professional Services
Majority of all individuals in need of a professional service turn to online reviews.
According to online reviews statistics, 59% used online reviews to pick a physician or a lawyer.
Younger people (age 18-35) are much more likely to work with a professional based upon online reviews. Just 19% of millennials will think about working with a lawyer without any.
Source: Thomson Reuters
91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee
The 86% of companies doubt the integrity of online reviews. However, they realize the huge effect user scores have on their business. Unfavorable customer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
Only 44 Percent Of Local Businesses Have Claimed Their Google My Business Listing
That's 56% of your competitors that aren't taking advantage of their listing.
While business listings on the major review platforms are complimentary, a remarkably low number of companies in fact make use of them.
Although we now know why customer reviews are so effective, a lot of businesses obviously don't.
Source: LsaInsider
A Lot Of Local Companies Have Approximately 39 Google Reviews
Individuals like to share their experience after they've gone to a supplier. Online review trends show individuals prefer to comment if they had a positive experience, instead of a unfavorable or mediocre one.
Source: Brightlocal
53% Of Consumers Anticipate Businesses To Answer Back Within A Week To Unfavorable Reviews
Online review statistics show that 63% of client reviews stay without a reply. That's regrettable, because those businesses are losing consumers that way.
Source: Review Trackers
49% Of Consumers Consider The Number Of Online Reviews As An Essential Factor In Their Purchasing Decision
Consumers value not just the quality or nature of the reviews, however they consider their quantity and recency too.
The share of clients, who focus on the variety of reviews is presently at 46 percent.
Source: Brightlocal