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88% Of Executives Judge Reputation Risk As A Top Business Concern
Reputation management statistics suggest a company's reputation doesn't affect just the clients. Potential employees also take a look at scores and read reviews.
Source: Deloitte
91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member
The 86% of businesses doubt the integrity of online reviews. However, they realize the massive effect user rankings have on their business. Undesirable client or staff member reviews can influence 90% of job seekers.
Source: Career Arc
70 Percent Of Consumers Need To Check Out A Minimum Of 4 Reviews Before They Can Trust A Business
Four reviews may be too few. Most people read much more reviews to get a better idea of how the business is really doing. Do not depend on that figure alone.
Source: Brightlocal
One-half Of All Millennial's "Always" Read Online Reviews For Businesses
Younger individuals know the value of being informed. User-generated material has an unassailable impact on consumers.
They will recognize what they've been missing out on if businesses stop to consider the power of customer reviews over millennials. Older individuals are various though, just 6% of people aged 55 or older read reviews.
Source: Brightlocal
Over Half Of Individuals Aged 25 To 34 Gave Reviews
According to Statista, the more youthful generations are clearly the more opinionated ones.
Source: Statista
53% Of Customers Expect Businesses To Respond Within A Week To Negative Reviews
Online review stats prove that 63% of client reviews remain without a reaction. That's regrettable, because those businesses are losing clients that way.
Source: Review Trackers
The Typical Review Word Count Has Actually Become 65% Much Shorter Since 2010
As of late reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is similar to that of a twitter tweet.
Source: Review Trackers
United States Shoppers View "Product Performance" To Be The Most Useful Detail In Product Reviews
They focus on different aspects of the shopping experience when people check out reviews. But according to online review statistics, 60% of them are most interested in the item's performance.
Client satisfaction, product quality and quality over time are the next few considerations for more than 50% of USA clients.
Source: Statista
86% Of Customers Would Think About Composing A Review For A Business
Your consumers are your most important resource, and it's not only because of the cash they invest at your business. They will be ready to share it if you provide them a great experience.
Source: Brightlocal
Google Accounts For 57.5% Of All Reviews Around The World
Google is the clear winner as far as distribution goes, however they are not the only ones in the game.
These the online reviews distribution rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
63.6% Of Consumers Check Out Google To Check For Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the bottom of the list.
When it comes to trust, these online review statistics reveal the general popularity of a site can only go so far.
Source: Review Trackers
Only 6% Of Customers Do Not Rely On Client Reviews At All
According to consumer review stats, a whopping 19 percent of customers always rely on online reviews and never ever a make a purchase without checking out reviews.
Source: Statista
Many Best-selling Items Have An Average Score Of 4.2 To 4.7
You can't make everyone pleased, which is why perfect 5 star rankings are suspicious. Somebody always has a bit of a gripe. That's why it is abnormal to get perfect 5 star rankings. Often a lower score actually helps your overall rating.
According to customer rating stats, conversion rates start to decrease as scores rise above 4.7.
Source: Spiegel Research Center
67% Of Consumers Admit Reviews Are A "Very Important" Factor When Choosing A Solution Provider
When clients need to choose a solution provider, reviews have a massive effect on their decision.
Source: DemandGenReport
A Lone Business Review Can Lift Its Conversions By 10%
Online review statistics reveal user-generated content can do wonders in regards to conversions.
A single review can have a substantial effect on your business.
A hundred reviews can raise your conversion rates by as much as 37%. Two hundred can supply a mind-blowing 44 percent boost.
Source: RevLocal