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30% Of Consumers Feel Positive About A Company Which Reacts To Online Reviews
Staying connected with your clients creates trust. Even something like reacting to their reviews and remarks can make them feel valued.
As you might expect, clients who feel this way are more willing to invest more cash with a business.
Source: Statuslabs
70 Percent Of Customers Need To Check Out At Least 4 Reviews Before They Can Rely On A Business
Four reviews may be too few. Many people read many more reviews to get a clear view of how business is actually doing. Don't depend on that fact alone.
Source: Brightlocal
If A Company Takes Care Of Issues Rapidly And Efficiently, 95% Of Unsatisfied Consumers Will Return To A Business
Clients don't expect you to be perfect. They do expect you to take care of things when they go wrong. If there is nothing else a company can do to resolve a concern, a simple coupon can say "We are sorry" in a more attractive way.
Source: SocialMediaToday
Facebook Reviews Impact More Than 50 Percent Of Consumers' Buying Decisions
Facebook is presently the most popular social network which can likewise influence our buying preferences.
According to social media reviews stats, Facebook impacts the majority of users' purchase choices.
If it has favorable reviews, Facebook reviews statistics reveal that four out of 5 users are most likely to trust a local business.
Source: RevLocal
More Than Four Negative Reviews About A Business Or Product May Reduce Sales By 70 Percent
One negative review suffices for 35 percent of a website's visitors to choose not to purchase. 3 negative reviews can cost a business 59% less sales.
Of course, they can be compensated by the sheer variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
83% Of All Younger Buyers Were Asked To Leave A Review Recently
Of those asked, 80% of clients did give a review. In general, businesses have asked 66% of all consumers to leave a review on their company.
Source: Brightlocal
72% Of Consumers Will Not Take Action Unless They Check Out Some Reviews
Regardless of how attractive your marketing is, you still require client reviews. There is no other way around it. Consumers are still willing to hear you out, however they trust other people more.
Source: My Testimonial Engine
74 Percent Of Local Companies Have At A Minimum, 1 Google Review
One review is far from adequate to enhance your website's SERP ranking.
Looking at online rankings stats, we learnt that a business needs to have an average of 40 reviews before users "Award" it with a star.
Source: Brightlocal
90% Of Site Visitors Need Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what people state about first impressions, right?
Users get their impression of your businesses through reviews. Normally through less than 10 of them.
Consider asking your visitors to write one if you don't have reviews on your website.
Source: Martech Zone
The Average Review Word Count Has Gotten 65% Much Shorter Since 2010
At this present time reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is similar to that of a twitter tweet.
Source: Review Trackers
88% Of Executives Judge Reputation Risk As A Leading Business Problem
Reputation management stats suggest a business's reputation does not impact just the consumers. Prospective team members also look at rankings and read reviews.
Source: Deloitte