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77% Of Clients Don't Rely On Reviews That Are Older Than 3 Months
Customers don't care how good your product or service was in the past. Part of why online reviews matter is due to the fact that they are fresh and relevant.
Customers understand businesses lose their touch all the time, which is why most of them find older reviews irrelevant.
It is for this reason that companies need to be constantly asking for reviews.
Source: Statuslabs
Customers Might Invest 31% More With A Business That Has Excellent Reviews
Pay attention to this fact. The better other users explain your services or product, the more cash you can charge and consumer review statistics show us precisely just how much more.
Source: Martech Zone
Consumer Reviews On Products Are Relied On Nearly 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other peoples opinions before they ever trust what the maker states. The reason, makers' descriptions are generally advertisements.
Source: Martech Zone
Most Popular Products Have An Average Rating Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is abnormal to get perfect 5 star ratings.
According to consumer rating stats, conversion rates start to decrease as ratings rise above 4.7.
Source: Spiegel Research Center
52% Of Customers Rely On A Product More If It Has Unfavorable Reviews Also
We already discussed the negative and positive reviews and their result on consumers. Nevertheless, all products have their faults, it raises red flags that perhaps the reviews are phony if all of a products reviews are positive. People anticipate to see some unfavorable reviews.
Source: Capterra
A Lone Business Review Can Raise Its Conversions By 10 Percent
Online review stats reveal user-generated content can do miracles in terms of conversions.
A single review can have a massive impact on your business.
A hundred reviews can increase your conversion rates by as much as 37 percent. Two hundred can offer an astonishing 44% increase.
Source: RevLocal
Facebook Reviews Impact More Than 50% Of Customers' Purchasing Decisions
Facebook is currently the most popular social network which can likewise influence our buying decisions.
According to social reviews stats, Facebook affects the majority of users' purchase choices.
If it has positive reviews, Facebook reviews stats reveal that four out of five users are most likely to trust a local business.
Source: RevLocal
91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of businesses question the integrity of online reviews. Nevertheless, they understand the massive effect user ratings have on their business. Undesirable consumer or employee reviews can affect 90% of job seekers.
Source: Career Arc
60% Of Customers Refer To Blog And Social Media Network Reviews On Their Mobile Devices Prior To Shopping
In-store shopping is influenced substantially by blogs and reviews on social media. With men being twice as likely to be influenced than ladies.
Reviews and ranking statistics reveal people value the opinion of peers more than any other content.
Source: Collective Bias
77% Of Clients Would Undoubtedly Leave A Review If They Were Asked
More than a 35% would do it to educate others about their client encounter and 24% would most likely direct their review to the business itself.
Over a 26% would want to leave a review to help other individuals with their decision making process.
Source: Podium
Favorable Reviews Encourage 68% Of Customers To Use A Local Business
Considering that the huge majority of consumers read reviews, you would want yours to be appealing to new customers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
53% Of Customers Expect Companies To Reply Within A Week To Negative Reviews
Online review stats show that 63% of client reviews go on without a response. That's regrettable, due to the fact that those companies are losing customers that way.
Source: Review Trackers
90% Of Buyers Need Less Than 10 Reviews To Form An Opinion About A Business
You know what people state about first impressions?
Users get their first impression of your businesses through reviews. Typically through less than 10 of them.
If you don't have reviews on your site, think about asking your visitors to compose one.
Source: Martech Zone