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83% Of All Younger Consumers Were Asked To Give A Review Recently
Of those invited, 80% of customers did leave a review. Overall, businesses have actually asked 66% of all consumers to submit a review on their business.
Source: Brightlocal
Buyers Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Make A Purchase Than Desktop Users
Mobile users prefer to get things done faster. Therefore, buying decisions are made quickly.
Online reviews are obviously persuasive, yet online marketers have not always come to appreciate the power of them.
Source: Martech Zone
If They Were Asked, 77% Of Clients Would Probably Post A Review
More than a 35% would do it to notify others about their client encounter and 24% would probably direct their review to the business itself.
Over a 26% would want to submit a review to help other individuals with their choice making process.
Source: Podium
89% Of Consumers Choose To Read Reviews Using Their Smartphones
Be it by means of an app or a mobile web browser, customers choose to read reviews on their mobile devices.
Source: Statista
The Average Review Length Has Become 65% Shorter Since 2010
As of late reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is equivalent to that of tweet from twitter.
Source: Review Trackers
72 Percent Of Clients Will Not Take Action Unless They Check Out Some Reviews
Irrespective of how appealing your marketing is, you still require client reviews. There's no other way around it. Clients are still going to hear you out, but they rely on other people more.
Source: My Testimonial Engine
Only 6% Of Customers Don't Trust Customer Reviews At All
According to client review stats, a whopping 19 percent of consumers constantly rely on online reviews and never a buy without checking out reviews initially.
Source: Statista
Customer Reviews On Items Are Relied On Practically 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other individuals opinions before they ever trust what the maker says. The reason, producers' descriptions are basically ads.
Source: Martech Zone
91% Of Millennials Have Confidence In Online Reviews As Much As Friends And Family
Online review statistics put consumers' reviews as the most trustworthy source of suggestions. Online reviews usually carry the very same weight as suggestions from loved ones.
Source: Brightlocal
Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of USA Consumers
24% of US buyers consider reviews as 'extremely influential'.
To illustrate the value of online reviews and ratings, did you know that 81 percent of consumers will pay more for an item with reviews and those very same customers are also ready to accept slower shipping times for such items.
Source: Turntonetworks
70 Percent Of Customers Prefer To Find Out About A Business By Means Of Reviews And Posts, Rather Than Ads
Ads are all well and good, however it's worth trying a different approach also. Reviews are without a doubt the very best way to discover the truth about a service or product.
Source: Statuslabs
67% Of Consumers Claim That Reviews Are A "Very Important" Factor When Selecting A Solution Provider
Reviews have a huge effect on their decision when clients have to pick a service provider.
Source: DemandGenReport
54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Business
The star rating is the first thing consumers see. Still, users take note of other elements also, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a third of United States consumers.
Source: Statista
More Than Half Of Consumers Won't Use A Service If It Has Less Than A 4 Star Ranking
This stat is among many that show the value of online rankings. Now that news of client fulfillment travels this quick, keeping your customers delighted is more vital than ever.
57% of customers have actually looked for companies with more than four stars in 2018, which is up from 48% in 2017.
11% looked just for companies with an ideal five star rating.
Source: Brightlocal
89% Of Consumers Read A Businesses Reactions To Reviews
Not only do a lot of consumers check out the review replies, 30% of them hold them in high regard. Nearly 96% read the responses to their own reviews.
Source: Brightlocal