53% Of Customers Anticipate Companies To Reply Within A Week To Unfavorable Reviews

Online review statistics show that 63% of client reviews stay without a response. That's too bad, because those companies are losing clients that way.

Source: Review Trackers

72 Percent Of Customers Will Not Take Action Before They Read Some Reviews

No matter how alluring your marketing is, you still require consumer reviews. There is no way around it. Customers are still going to hear you out, however they trust other individuals more.

Source: My Testimonial Engine

60 Percent Of Consumers Refer To Blog And Social Network Reviews On Their Mobile Phones Before Shopping

In-store shopping is affected considerably by blogs and reviews on social networks. With males being two times as likely to be affected than ladies.

Reviews and rating statistics show individuals value the opinion of peers more than any other content.

Source: Collective Bias

98% Of Yelp's Visitors Bought From A Business They Discovered On The Site

Normally, 142 million customers check out Yelp on a monthly basis. This is as good a time as any if you haven't claimed your free Yelp business page.

Source: RevLocal

77% Of Clients Would Certainly Post A Review If They Were Asked

More than a 35% would do it to inform others about their customer encounter and 24% would certainly direct their review to the business itself.

Over a 26% would be willing to give a review to help other individuals with their choice making process.

Source: Podium

61 Percent Of Local Businesses Have An Average Rating Of 4 To 5 Stars

Generally two thirds of businesses have great and awesome scores. Only 5% of companies have a rating listed below 3 stars.

Source: Brightlocal

A One Star Increase In Ranking Can Result In A 5% To 9% Increase In Business Income

Businesses that treat consumers honorably normally prosper, review sites help ensure of that.

Source: Statuslabs

Just 44 Percent Of Local Companies Have Actually Claimed Their Google My Business Listing

That's 56% of your competition that aren't benefiting from their listing.

While business listings on the significant review platforms are free, a remarkably low number of companies really make use of them.

Although we now understand why consumer reviews are so effective, most businesses obviously do not.

Source: LsaInsider

Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of USA Clients

24% of US consumers consider reviews as 'extremely influential'.

To show the significance of online reviews and rankings, did you know that 81 percent of consumers will pay more for an item with reviews and those very same customers are also happy to accept slower shipping times for such items.

Source: Turntonetworks

49% Of Consumers Consider The Number Of Online Reviews As An Essential Consideration Of Their Buying Decision

Consumers value not just the quality or nature of the reviews, but they consider their number and recency too.

The share of clients, who pay attention to the number of reviews is presently at 46%.

Source: Brightlocal

The Typical Review Word Count Has Become 65% Much Shorter Since 2010

Nowadays reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is comparable to that of tweet from twitter.

Source: Review Trackers

Google Accounts For 57.5% Of All Reviews Worldwide

As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.

Here are the online reviews circulation rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

Fifty Percent Of All Millennial's "Constantly" Read Online Reviews For Companies

More youthful people know the value of being informed. User-generated content has an indisputable effect on customers.

They will realize what they've been missing out on if businesses stop to think about the power of consumer reviews over millennials. Older individuals are different though, only 6% of people aged 55 or older read reviews.

Source: Brightlocal

73% Of Customers Think Client Reviews Are More Important Than Star And Number Scores

Online review stats make it clear individuals aren't satisfied with ratings alone.

Consumer reviews make the stats appear more genuine which is what the would-be customers are trying to find. Nearly a third of consumers state written reviews are the only feature that makes them think the sites' reviews are beneficial and appropriate.

Source: Fan and Fuel

Many Popular Items Have A Typical Rating Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is abnormal to get perfect 5 star scores.

According to consumer rating stats, conversion rates start to decrease as scores rise above 4.7.

Source: Spiegel Research Center