73% Of Customers Think Customer Reviews Are More Important Than Star And Number Ratings

Online review stats make it clear individuals aren't pleased with ratings alone.

Consumer reviews make the stats appear more authentic which is what the potential consumers are searching for. Practically a third of customers state composed reviews are the only function that makes them think the websites' reviews are helpful and appropriate.

Source: Fan and Fuel

71% Of Millennials Search Consumer Reviews Of Professional Services

Majority of all individuals in need of a professional service rely on online reviews.

According to online reviews data, 59% utilized online reviews to choose a lawyer or a doctor.

Younger people (age 18-35) are much more likely to work with an expert based on online reviews. Just 19% of millennials will think about employing a lawyer without any.

Source: Thomson Reuters

67% Of Customers Suggest Reviews Are A "Extremely Crucial" Factor When Picking A Solution Provider

Reviews have a massive effect on their decision when clients have to choose a service provider.

Source: DemandGenReport

Fifty Percent Of All Of The Millennial's "Constantly" Check Out Online Reviews For Companies

Younger individuals understand the worth of being informed. User-generated material has an unassailable influence on customers.

They will recognize what they've been missing out on if businesses stop to consider the power of client reviews over millennials. Older individuals are different though, just 6% of people aged 55 or older check out reviews.

Source: Brightlocal

90% Of Individuals Need Less Than 10 Reviews To Form An Opinion About A Business

You know what individuals state about first impressions?

Users get their impression of your businesses through reviews. Generally through less than 10 of them.

If you don't have reviews on your website, consider asking your visitors to write one.

Source: Martech Zone

52% Of Consumers Trust A Product More If It Has Negative Reviews As Well

We already touched upon the positive and negative reviews and their effect on customers. However, all products have their faults, it raises red flags that possibly the reviews are phony if all of a products reviews are positive. Consumers expect to see some negative reviews.

Source: Capterra

53 Percent Of Americans Consider Product Reviews And Rankings As The Most Essential Part Of The Online Shopping Experience In 2018.

Today's shoppers are smart and want the very best bang for their buck. It's no wonder that they consider checking out reviews as a big part of the buying decision.

Source: Statista

83 Percent Of Consumers Do Not Rely On Advertising

The conventional channels to reach consumers aren't as prominent as they utilized to be. A lot of users who no longer trust ads choose to take note of customers' recommendations online.

Source: Statuslabs

Customers Might Spend 31% More With A Business That Has Excellent Reviews

Focus on this statistic. The better other users describe your service or product, the more money you can charge and customer review statistics reveal to us precisely just how much more.

Source: Martech Zone

Many Best-selling Items Have A Typical Rating Of 4.2 To 4.7

You can't make everyone delighted, which is why perfect 5 star scores are suspicious. Someone always has a little a gripe. That's why it is abnormal to get perfect 5 star rankings. In some cases a lower score actually helps your overall score.

According to consumer rating stats, conversion rates start to decrease as rankings rise above 4.7.

Source: Spiegel Research Center

98% Of Yelp's Visitors Bought From A Business They Discovered On The Site

Typically, 142 million customers check out Yelp monthly. This is as excellent a time as any if you have not declared your complimentary Yelp business page.

Source: RevLocal

91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Employee

The 86% of companies question the integrity of online reviews. Nevertheless, they recognize the enormous impact user scores have on their business. Undesirable client or employee reviews can influence 90% of job seekers.

Source: Career Arc