for
St. Amant LA Businesses
TapEasyReviews
Only $47.00/Monthly
Asking For A Review Is Easy!
This Is What Your Customer Receives
63.6% Of Consumers Go To Google To Read Reviews Of A Business
Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) last.
When it comes to trust, these online review statistics reveal the general appeal of a website can just go so far.
Source: Review Trackers
Google Represents 57.5% Of All Reviews Worldwide
As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.
Here's the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
If It Has Unfavorable Reviews As Well, 52% Of Customers Trust An Item More
We already touched upon the positive and negative reviews and their result on customers. Nevertheless, all products have their faults, it raises red flags that maybe the reviews are phony if all of a products reviews are favorable. Consumers anticipate to see some unfavorable reviews.
Source: Capterra
More Than Half Of Customers Will Not Use An Organisation If It Has Less Than A 4 Star Score
This stat is one of many that illustrate the significance of online scores. Now that news of customer satisfaction travels this quick, keeping your customers delighted is more important than ever.
57 percent of customers have searched for companies with more than 4 stars in 2018, which is up from 48% in 2017.
Moreover, 11% looked just for organizations with a perfect five star rating.
Source: Brightlocal
60% Of Customers Refer To Blog And Social Media Reviews On Their Mobile Devices Before Shopping
In-store purchasing is influenced significantly by blogs and reviews on social media. With males being two times as likely to be influenced than women.
Reviews and score statistics reveal individuals value the opinion of peers more than any other content.
Source: Collective Bias
89% Of Consumers Review A Businesses Responses To Reviews
Not only do a lot of customers check out the review replies, 30% of them value them highly. Almost 96% read the feedback to their own reviews.
Source: Brightlocal
The Majority Of Best-selling Items Have An Average Rating Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star scores.
According to consumer rating statistics, conversion rates start to decrease as rankings rise above 4.7.
Source: Spiegel Research Center
73 Percent Of Customers Think Consumer Reviews Are More Crucial Than Star And Number Rankings
Online review statistics make it clear people aren't pleased with ratings alone.
Customer reviews make the statistics appear more authentic which is what the potential customers are looking for. Practically a third of consumers say composed reviews are the only feature that makes them think the websites' reviews are relevant and beneficial.
Source: Fan and Fuel
Online Reviews Affect 67.7% Of Customer Purchasing Decisions
More than two thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
A One Star Increase In Score Can Result In A 5% To 9% Increase In Business Profits
Businesses that treat consumers honorably normally flourish, review websites help ensure of that.
Source: Statuslabs
More Than Half Of Clients Aged 25 To 34 Gave Reviews
According to Statista, the more youthful generations are apparently the more vocal ones.
Source: Statista
83% Of Clients Don't Rely On Advertising
The standard channels to reach customers aren't as influential as they used to be. A lot of users who no longer trust advertisements pick to focus on customers' suggestions online.
Source: Statuslabs