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70 Percent Of Customers Need To Read A Minimum Of 4 Reviews Before They Can Rely On A Business
4 reviews may be too few. Many people check out much more reviews to get an idea of how business is actually doing. Don't depend on that statistic alone.
Source: Brightlocal
88% Of Executives View Reputation Risk As A Top Business Problem
Reputation management stats show a company's reputation doesn't affect simply the customers. Prospective employees likewise look at scores and read reviews.
Source: Deloitte
The Average Review Length Has Gotten 65% Shorter Since 2010
Currently reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is proportionate to that of a tweet.
Source: Review Trackers
72% Of Clients Will Not Take Action Unless They Read Some Reviews
Regardless of how eye-catching your marketing is, you still require customer reviews. There's no other way around it. Customers are still happy to hear you out, however they rely on other people more.
Source: My Testimonial Engine
Only 6% Of Customers Don't Rely On Client Reviews At All
According to consumer review data, a massive 19% of consumers constantly trust online reviews and never ever a make a purchase without checking out reviews.
Source: Statista
95% Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services
Leisure and business travelers alike check out reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
83% Of All Younger Consumers Were Invited To Leave A Review Recently
Of those invited, 80% of clients did post a review. Overall, businesses have asked 66% of all consumers to post a review on their company.
Source: Brightlocal
Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of United States Consumers
24% of US buyers consider reviews as 'very influential'.
To highlight the value of online reviews and scores, did you understand that 81% of consumers will pay more for a product with reviews and those very same customers are likewise going to accept slower shipping times for such items.
Source: Turntonetworks
83% Of Consumers Don't Rely On Advertising
The standard channels to reach clients aren't as prominent as they used to be. A lot of users who no longer trust ads choose to pay attention to consumers' recommendations online.
Source: Statuslabs
77% Of Consumers Do Not Rely On Reviews That Are Older Than 3 Months
Customers don't care how great your product or service was in the past. Part of why online reviews matter is since they are relevant and fresh.
Customers know businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.
It is for this reason that companies need to be continuously requesting reviews.
Source: Statuslabs
71% Of Millennials Browse Consumer Reviews Of Expert Services
Over half of all individuals in need of a professional service turn to online reviews.
According to online reviews statistics, 59% used online reviews to pick a doctor or an attorney.
Younger people (age 18-35) are even more likely to employ a professional based upon online reviews. Only 19% of millennials will consider employing a lawyer without any.
Source: Thomson Reuters
Just 44% Of Local Businesses Have Actually Claimed Their Google My Business Listing
That's 56 percent of your competitors that aren't making the most of their listing.
While business listings on the significant review platforms are free, a remarkably low number of businesses in fact make use of them.
Although we now know why customer reviews are so powerful, a lot of businesses apparently don't.
Source: LsaInsider