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A One Star Boost In Score Can Cause A 5% To 9% Increase In Business Revenue
Businesses that treat customers honorably usually succeed, review sites help make certain of that.
Source: Statuslabs
54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Organization
The star score is the first thing consumers see. Still, users focus on other aspects too, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of American consumers.
Source: Statista
Just 6 Percent Of Consumers Don't Rely On Consumer Reviews At All
According to consumer review data, a whopping 19 percent of consumers always trust online reviews and never ever a make a purchase without reading reviews first.
Source: Statista
Over Half Of Shoppers Aged 25-34 Gave Reviews
According to Statista, the younger generations are obviously the more vocal ones.
Source: Statista
71% Of Millennials Browse Customer Reviews Of Expert Services
Over half of all people in need of a professional service turn to online reviews.
According to online reviews data, 59% utilized online reviews to pick a medical professional or a lawyer.
Young people (age 18-35) are a lot more likely to hire an expert based on online reviews. Just 19% of millennials will consider working with a lawyer without any.
Source: Thomson Reuters
15% Of Users Do Not Trust Businesses With No Online Reviews
No trust suggests no interactions. 15 percent of possible clients will not even consider doing business with a business they can't find viewpoints about.
Source: Statuslabs
53% Of Americans Consider Item Reviews And Rankings As The Most Vital Part Of Online Shopping.
Today's shoppers are smart and desire the very best bang for their buck. It's no surprise that they consider reading reviews as a big part of the buying decision.
Source: Statista
Reviews Are The Third Most Influential Ranking Element For Google's Local 3 Pack
Review signals (quantity, variety, etc.) account for 15.44% of Google's algorithm for local ranking.
Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
73 Percent Of Consumers Think Client Reviews Are More Important Than Star And Number Ratings
Online review stats make it clear people aren't pleased with scores alone.
Written reviews make the statistics appear more genuine which is what the prospective consumers are looking for. Nearly a third of consumers say composed reviews are the only function that makes them believe the sites' reviews are appropriate and useful.
Source: Fan and Fuel
Online Item Reviews About An Item Can Amplify Its Conversion Rate By A Whopping 270%
User review statistics show the purchase possibility for a product with 5 reviews is 270% higher than the same item without reviews.
Source: Spiegel Research Center
Google Represents 57.5 Percent Of All Reviews World Wide
Google is in the lead here, followed by Facebook as a remote second.
Here's the online reviews distribution rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers