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53% Of Customers Expect Companies To Reply Within A Week To Unfavorable Reviews
Online review stats prove that 63% of consumer reviews go on without a reply. That's too bad, because those companies are losing consumers that way.
Source: Review Trackers
Online Item Reviews About An Item Can Improve Its Conversion Rate By More Than 270 Percent
User review statistics show the purchase possibility for a product with 5 reviews is 270 percent higher than the same item without reviews.
Source: Spiegel Research Center
People Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Buy Than Desktop Users
Mobile users choose to get things done quicker. Therefore, purchasing choices are made rapidly.
Online reviews are obviously persuasive, yet marketers have not necessarily come to value the power of them.
Source: Martech Zone
Negative Reviews Can Increase Conversion By Up To 85 Percent
It sounds crazy, however negative reviews can be a positive factor for users to spend more time on your site. According to online review statistics, individuals devote more than five times as long on a website when they check out negative reviews.
More than two thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any unfavorable ones, an overwhelming 95 percent suspect censorship or fabricated reviews.
Source: Reevoo
91% Of Millennials Trust In Online Reviews As Much As Friends And Family
Online review statistics put clients' reviews as the most trustworthy source of suggestions. Online reviews generally bring the same weight as advice from friends and family.
Source: Brightlocal
88% Of Americans Reported That Product Reviews Were The Most Influential Factor When Purchasing Home Electronic Devices
Statistics reveal that reviews were more beneficial than Television ads at 37%, social media at 23% and display ads at 49%.
Source: Statista
The Majority Of Individuals Aged 25-34 Submitted Reviews
According to Statista, the younger generations are clearly the more opinionated ones.
Source: Statista
83% Of Clients Do Not Trust Advertising
The traditional channels to reach clients aren't as influential as they used to be. A lot of users who no longer trust ads choose to take note of clients' suggestions online.
Source: Statuslabs
Clients Could Spend 31 Percent More With A Business That Has Great Reviews
Take notice of this fact. The better other users explain your product and services, the more cash you can charge and customer review statistics reveal to us exactly how much more.
Source: Martech Zone
89% Of Consumers Like To Read Reviews Using Their Smartphones
Be it through an app or a mobile browser, folks prefer to read reviews on their mobile phones.
Source: Statista
49 Percent Of Consumers Consider The Quantity Of Online Reviews As A Necessary Consideration Of Their Purchasing Decision
Customers value not just the quality or nature of the reviews, however they consider their quantity and recency also.
The share of clients, who focus on the variety of reviews is presently at 46 percent.
Source: Brightlocal
The Typical Review Word Count Has Become 65% Much Shorter Since 2010
At this present time reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is comparable to that of tweet from twitter.
Source: Review Trackers