63.6 Percent Of Customers Visit Google To Read Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) last.

When it comes to trust, these online review stats reveal the general popularity of a site can just go so far.

Source: Review Trackers

Majority Of Consumers Won't Use A Business If It Has Less Than A 4 Star Score

This stat is one of numerous that highlight the importance of online ratings. Now that news of customer fulfillment travels this quick, keeping your customers pleased is more vital than ever.

57 percent of consumers have searched for business with more than four stars in 2018, which is up from 48 percent in 2017.

11% looked just for organizations with an ideal five star rating.

Source: Brightlocal

91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee

The 86% of businesses doubt the integrity of online reviews. However, they recognize the massive effect user ratings have on their business. Unfavorable client or staff member reviews can affect 90% of job seekers.

Source: Career Arc

71% Of Millennials Search Consumer Reviews Of Professional Services

Majority of all individuals in need of an expert service rely on online reviews.

According to online reviews statistics, 59% used online reviews to choose a lawyer or a medical professional.

Young people (age 18-35) are even more inclined to employ a professional based upon online reviews. Just 19% of millennials will consider employing a lawyer without any.

Source: Thomson Reuters

Just 6% Of Customers Do Not Trust Consumer Reviews At All

According to customer review stats, a massive 19 percent of consumers always rely on online reviews and never a make a purchase without checking out reviews.

Source: Statista

88% Of Executives View Reputation Risk As A Leading Business Concern

Reputation management stats indicate a business's reputation does not impact simply the consumers. Potential team members also take a look at ratings and read reviews.

Source: Deloitte

Consumers Could Invest 31 Percent More With A Business That Has Great Reviews

Focus on this statistic. The better other users explain your product and services, the more money you can charge and consumer review statistics show us exactly just how much more.

Source: Martech Zone

Only 44% Of Local Businesses Have Actually Claimed Their Google My Business Listing

That's 56% of your competition that aren't taking advantage of their listing.

While business listings on the major review platforms are complimentary, a remarkably low number of businesses in fact use them.

Although we now understand why client reviews are so powerful, the majority of businesses apparently do not.

Source: LsaInsider

90 Percent Of Customers Need Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what people say about impressions, right?

Users get their impression of your businesses through reviews. Typically through less than 10 of them.

Think about asking your visitors to compose one if you don't have reviews on your site.

Source: Martech Zone

15 Percent Of Visitors Do Not Trust Businesses Without Any Online Reviews

No trust suggests no interactions. 15 percent of potential consumers will not even think about doing business with a business they can't find viewpoints about.

Source: Statuslabs

If It Has Negative Reviews As Well, 52% Of Consumers Trust An Item More

We already touched upon the positive and negative reviews and their impact on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that possibly the reviews are phony. People expect to see some negative reviews.

Source: Capterra

Almost All Consumers, Who Use Online Reviews, Read Them Early In The Buying Process

Let's say you wish to purchase a brand-new vehicle and there are a number of models which fit your criteria. How do you pick the very best one for you? Well, you read the reviews.

With the help of other customers, you manage to decide on one that works for you. That's how positive reviews convert customers into customers.

Source: Consumer Affairs

83% Of Consumers Don't Trust Advertising

The traditional channels to reach clients aren't as influential as they utilized to be. Most users who no longer trust ads select to take notice of customers' suggestions online.

Source: Statuslabs

Reviews Posted On Twitter Can Help Boost Sales By 6.46%

Online review stats show that reviews shared on Twitter, do more to increase sales than those on any other social network.

Source: Yotpo

86 Percent Of Customers Would Consider Writing A Review For A Business

Your clients are your most important resource, and it's not only because of the cash they invest at your business. If you provide an excellent experience, they will want to share it.

Source: Brightlocal