When Buying Home Electronic Devices, 88% Of Americans Declared That Product Reviews Were The Most Influential Factor

Stats reveal that reviews were more beneficial than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Won't Use A Service

This stat is one of many that highlight the importance of online scores. Now that news of consumer fulfillment travels this quick, keeping your customers happy is more vital than ever.

57% of consumers have looked for companies with more than four stars in 2018, which is up from 48% in 2017.

Additionally, 11% looked only for services with a perfect five star ranking.

Source: Brightlocal

US Shoppers View "Product Performance" To Be The Most Useful Information In Product Reviews

When individuals check out reviews, they concentrate on different aspects of the shopping experience. But according to online review statistics, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of USA consumers.

Source: Statista

70 Percent Of Consumers Need To Read At Least Four Reviews Before They Can Rely On A Business

4 reviews may be too few. Many people check out much more reviews to get a better idea of how the business is in fact doing. Do not depend on that figure alone.

Source: Brightlocal

88% Of Executives Regard Reputation Risk As A Leading Business Problem

Reputation management stats show a business's reputation does not impact simply the customers. Prospective team members likewise look at ratings and take a look at reviews.

Source: Deloitte

90 Percent Of Customers Need Less Than 10 Reviews To Form An Opinion About A Business

You know what individuals say about first impressions, right?

Users get their first impression of your businesses through reviews. Normally through less than 10 of them.

Think about asking your visitors to write one if you do not have reviews on your site.

Source: Martech Zone

More Than 4 Negative Reviews About A Business Or Service May Reduce Sales By 70 Percent

One negative review is enough for 35% of a site's visitors to choose not to purchase. 3 negative reviews can cost a business 59% less sales.

Obviously, they can be compensated by the sheer number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Software Application Reviews Influence Over 98% Of All Purchasers

18% of software buyers consider reviews to be a vital factor in the purchase procedure. Software application reviews have no impact whatsoever on just 2% of customers. Two thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

Only 6% Of Consumers Don't Rely On Consumer Reviews At All

According to consumer review data, a tremendous 19 percent of consumers always trust online reviews and never ever a make a purchase without reading reviews.

Source: Statista

77% Of Clients Would Likely Submit A Review If They Were Asked

More than a 35% would submit a review to inform others about their client experience and 24% would undoubtedly direct their review to the company itself.

Over a 26% would want to give a review to help other people with their choice making process.

Source: Podium

64 Percent Of Americans Agree That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of consumers who read customer reviews, concur that it increases their purchasing confidence.

Organizations utilize the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Consumers Might Invest 31% More With A Business That Has Great Reviews

Focus on this statistic. The better other users describe your service or product, the more money you can charge and customer review statistics show us precisely just how much more.

Source: Martech Zone

98% Of Yelp's Visitors Bought From A Business They Found On The Site

Generally, 142 million customers go to Yelp every month. This is as excellent a time as any if you haven't claimed your free Yelp business page.

Source: RevLocal

67% Of Customers Say Reviews Are A "Very Crucial" Factor When Choosing A Service Provider

Reviews have a huge effect on their decision when customers have to select a solution provider.

Source: DemandGenReport