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Google Accounts For 57.5 Percent Of All Reviews World Wide
Google is in the lead here, followed by Facebook as a distant second.
These are the online reviews circulation rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
98% Of Yelp's Site Visitors Purchased From A Business They Found On The Site
Usually, 142 million customers visit Yelp each month. This is as great a time as any if you haven't claimed your free Yelp business page.
Source: RevLocal
More Than Half Of People Aged 25-34 Posted Reviews
According to Statista, the younger generations are surprisingly the more opinionated ones.
Source: Statista
Only 6 Percent Of Consumers Do Not Trust Customer Reviews At All
According to consumer review data, a massive 19% of customers always rely on online reviews and never ever a make a purchase without checking out reviews.
Source: Statista
If A Company Handles Issues Rapidly And Efficiently, 95% Of Disappointed Clients Will Return To A Business
Clients don't anticipate you to be perfect. They do expect you to resolve things when they go wrong. If there is absolutely nothing else a company can do to resolve a problem, a simple coupon can say "We're sorry" in a more enticing way.
Source: SocialMediaToday
US Consumers View "Product Performance" To Be The Most Useful Info In Product Reviews
They focus on various aspects of the shopping experience when people check out reviews. However according to online review stats, 60% of them are most interested in the product's performance.
Client satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of American customers.
Source: Statista
89% Of Consumers Read A Companies Replies To Reviews
Not only do a lot of shoppers read the review replies, 30% of them highly value them. Nearly 96% read the reactions to their own reviews.
Source: Brightlocal
Many Local Businesses Have Approximately 39 Google Reviews
People like to share their experience after they've gone to a vendor. Online review trends show people choose to comment if they had a favorable experience, rather than a mediocre or unfavorable one.
Source: Brightlocal
Since They Want To Purchase A Service Or A Product And Want To Get The Facts About The Businesses Products And Services, 82% Of Consumers Go To Review Sites.
Review websites are locations that people go to get the facts about a item, business or service . Users come because they have actually already formed a buying decision. The bulk of them (89%) purchase within a week of their visit. And 29% do so within 24 hours.
Source: RevLocal
74% Of Regional Companies Have At Least One Google Review
One review is far from adequate to improve your website's SERP ranking.
Looking at online ratings statistics, we found out that a company needs to have an average of 40 reviews before consumers "Award" it with a star.
Source: Brightlocal
Consumers Checking Out Reviews On A Mobile Phone Are 127% More Likely To Make A Purchase Than Desktop Users
Mobile users prefer to get things done quicker. For that reason, purchasing decisions are made rapidly.
Online reviews are certainly persuasive, yet online marketers haven't necessarily come to value the power of them.
Source: Martech Zone
70 Percent Of Customers Need To Read At Least 4 Reviews Before They Can Rely On A Business
Four reviews may be too few. Most people check out much more reviews to get an idea of how business is in fact doing. Don't depend upon that fact alone.
Source: Brightlocal
83 Percent Of Customers Don't Trust Advertising
The traditional channels to reach customers aren't as prominent as they used to be. Most users who no longer trust advertisements choose to pay attention to clients' suggestions online.
Source: Statuslabs
A Solitary Business Review Can Lift Its Conversions By 10 Percent
Online review stats reveal user-generated content can do wonders in terms of conversions.
A single review can have an enormous impact on your business.
A hundred reviews can raise your conversion rates by as much as 37%. Two hundred can supply an astonishing 44 percent boost.
Source: RevLocal