86 Percent Of Consumers Would Think About Writing A Review For A Business

Your consumers are your most important resource, and it's not only because of the cash they spend at your business. If you provide an excellent experience, they will want to share it.

Source: Brightlocal

74% Of Local Companies Have At Least 1 Google Review

One review is far from adequate to improve your site's SERP ranking.

Taking a look at online scores data, we found out that a business requires to have approximately 40 reviews before buyers "Award" it with a star.

Source: Brightlocal

77% Of Consumers Would Most Likely Leave A Review If They Were Asked

More than a 35% would leave a review to educate others about their consumer experience and 24% would rather direct their review to the business itself.

Over a 26% would be willing to leave a review to assist other people with their decision making process.

Source: Podium

Online Reviews Affect 67.7% Of Customer Purchasing Decisions

More than 2 thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

73 Percent Of Consumers Believe Customer Reviews Are More Vital Than Star And Number Scores

Online review statistics make it clear people aren't satisfied with scores alone.

Client reviews make the stats appear more authentic which is what the prospective customers are trying to find. Nearly a third of consumers state written reviews are the only function that makes them believe the websites' reviews are pertinent and helpful.

Source: Fan and Fuel

89% Of Consumers Browse A Businesses Reactions To Reviews

Not only do a lot of clients check out the review replies, 30% of them value them highly. Almost 96% read the responses to their own reviews.

Source: Brightlocal

More Than Four Negative Reviews About A Business Or Product May Decrease Sales By 70%

One negative review suffices for 35 percent of a website's visitors to choose not to purchase. 3 negative reviews can cost a business 59 percent less sales.

Obviously, they can be compensated by the large number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

70% Of Consumers Prefer To Learn About A Business Through Reviews And Posts, Rather Than Advertisements

Ads are all well and good, but it deserves attempting a different approach also. Reviews are without a doubt the very best way to discover the truth about a product or service.

Source: Statuslabs

30% Of Clients Feel Comfortable With A Company Which Responds To Online Reviews

Keeping in touch with your consumers builds their trust. Even something as simple as responding to their comments and reviews can make them feel valued.

As you might expect, clients who feel this way are more willing to spend more cash with a business.

Source: Statuslabs

15 Percent Of Buyers Do Not Trust Businesses Without Any Online Reviews

No trust indicates no interactions. 15% of potential clients will not even think about working with a company they can't discover viewpoints about.

Source: Statuslabs

Google Accounts For 57.5 Percent Of All Reviews World-wide

As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.

Here's the online reviews distribution rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers