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Consumers Might Spend 31% More With A Business That Has Fantastic Reviews
Pay attention to this fact. The better other users describe your product or service, the more money you can charge and customer review stats show us precisely how much more.
Source: Martech Zone
Google Represents 57.5% Of All Reviews Across The Globe
As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.
These the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
Reviews Are The 3rd Most Influential Ranking Factor For Google's Local 3 Pack
Review signals (quantity, diversity, and so on) account for 15.44% of Google's algorithm for local ranking.
Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking factors go for the local 3 pack.
Source: Moz
30% Of Customers Feel Comfortable With A Business Which Answers Online Reviews
Staying connected with your clients builds their trust. Even something easy like responding to their reviews and remarks can make them feel valued.
As you might expect, clients who feel this way are happy to spend more cash with a company.
Source: Statuslabs
Software Reviews Impact Over 98% Of All Buyers
18% of software application buyers consider reviews to be an important factor in the purchase process. Software application reviews have no impact whatsoever on only 2% of customers. Two-thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
A Lot Of Local Companies Have Approximately 39 Google Reviews
Individuals like to share their experience after they have gone to a supplier. Online review trends reveal individuals prefer to comment if they had a favorable experience, rather than a unfavorable or average one.
Source: Brightlocal
95% Of Travelers Read Online Reviews Prior To Booking Travel Related Services
Leisure and business travelers alike check out reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists. 59percent of all travelers report that they read reviews 'always' or 'very frequently'.
Source: Trust You
98 Percent Of Yelp's Visitors Bought From A Business They Discovered On The Website
Typically, 142 million consumers visit Yelp monthly. If you have not claimed your free Yelp business page, this is as good a time as any.
Source: RevLocal
90% Of Buyers Require Less Than 10 Reviews To Form An Opinion About A Business
You know what people say about first impressions, right?
Users get their impression of your businesses through reviews. Usually through less than 10 of them.
Consider asking your visitors to write one if you do not have reviews on your website.
Source: Martech Zone
Users Checking Out Reviews On A Mobile Device Are 127% Most Likely To Make A Purchase Than Desktop Users
Mobile users prefer to get things done faster. Therefore, buying decisions are made quickly.
Online reviews are undoubtedly convincing, yet online marketers have not necessarily come to value the power of them.
Source: Martech Zone
73 Percent Of Customers Believe Client Reviews Are More Crucial Than Star And Number Scores
Online review stats make it clear individuals aren't satisfied with scores alone.
Consumer reviews make the stats appear more authentic which is what the would-be clients are looking for. Almost a 3rd of customers say composed reviews are the only function that makes them think the websites' reviews are pertinent and beneficial.
Source: Fan and Fuel
49 Percent Of Consumers Consider The Number Of Online Reviews As A Vital Factor In Their Purchasing Decision
Customers value not only the quality or nature of the reviews, but they consider their quantity and recency as well.
The share of clients, who focus on the number of reviews is currently at 46%.
Source: Brightlocal