71% Of Millennials Browse Consumer Reviews Of Expert Services

Majority of all people in need of an expert service turn to online reviews.

According to online reviews statistics, 59% utilized online reviews to choose an attorney or a medical professional.

Younger people (age 18-35) are a lot more inclined to employ a professional based on online reviews. Just 19% of millennials will consider working with an attorney without any.

Source: Thomson Reuters

Software Reviews Influence Over 98 Percent Of All Buyers

18 percent of software application buyers consider reviews to be a necessary factor in the purchase procedure. Software reviews have no impact whatsoever on just 2% of consumers. Two-thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

89% Of Individuals Prefer To Read Reviews On Their Smartphones

Be it by means of an app or a mobile web browser, folks prefer to read reviews on their mobile devices.

Source: Statista

95 Percent Of Travelers Read Online Reviews Prior To Scheduling Travel Services

Leisure and business tourists alike read reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

70% Of Customers Need To Check Out At Least 4 Reviews Before They Can Trust A Business

Four reviews may be too few. Many people check out many more reviews to get a clear view of how business is in fact doing. Do not depend on that figure alone.

Source: Brightlocal

Online Reviews Affect 67.7% Of Consumer Purchasing Decisions

More than two thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

Many Local Companies Have Approximately 39 Google Reviews

People like to share their experience after they've visited a vendor. Online review trends show people choose to comment if they had a positive experience, rather than a negative or mediocre one.

Source: Brightlocal

Just 44 Percent Of Local Companies Have Claimed Their Google My Business Listing

That's 56% of your competitors that aren't taking advantage of their listing.

While business listings on the major review platforms are totally free, a surprisingly low number of businesses in fact make use of them.

Although we now know why client reviews are so effective, many businesses apparently do not.

Source: LsaInsider

Negative Reviews Can Boost Conversion By Up To 85%

It sounds insane, but negative reviews can be a positive driver for users to spend more time on your website. According to online review stats, individuals spend more than five times as long on a website when they read negative reviews.

More than two-thirds of users trust reviews more when there are a mix of positives and negatives. A frustrating 95% suspect censorship or faked reviews if there aren't any unfavorable ones.

Source: Reevoo

83% Of All Young Buyers Were Invited To Leave A Review Recently

Of those asked, 80% of clients did submit a review. In general, companies have asked 66% of all consumers to submit a review on their business.

Source: Brightlocal

64% Of Americans Concur That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who check out customer reviews, agree that it increases their purchasing confidence.

Organizations use the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

United States Consumers Regard "Product Performance" To Be The Most Helpful Detail In Product Reviews

They focus on different elements of the shopping experience when people read reviews. But according to online review statistics, 60% of them are most interested in the product's performance.

Customer satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of US customers.

Source: Statista

72 Percent Of Customers Won't Take Action Before They Check Out Some Reviews

Irrespective of how alluring your marketing is, you still require client reviews. There's no way around it. Customers are still happy to hear you out, but they trust other individuals more.

Source: My Testimonial Engine

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Organization

The star score is the first thing consumers see. Still, users pay attention to other elements too, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a third of American customers.

Source: Statista

More Than Half Of Customers Aged 25 To 34 Wrote Reviews

According to Statista, the more youthful generations are obviously the more vocal ones.

Source: Statista

73 Percent Of Customers Believe Consumer Reviews Are More Crucial Than Star And Number Rankings

Online review statistics make it clear individuals aren't pleased with ratings alone.

Client reviews make the statistics appear more genuine which is what the would-be consumers are trying to find. Nearly a third of customers state composed reviews are the only function that makes them believe the websites' reviews are useful and appropriate.

Source: Fan and Fuel