Favorable Reviews Motivate 68 Percent Of Customers To Use Local Businesses

Since the large majority of customers check out reviews, you would want yours to be appealing to new customers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

83% Of Customers Do Not Rely On Advertising

The conventional channels to reach customers aren't as influential as they utilized to be. Many users who no longer trust advertisements select to pay attention to consumers' recommendations online.

Source: Statuslabs

89% Of Clients Browse A Businesses Feedback To Reviews

Not only do a lot of consumers check out the review replies, 30% of them hold them in high regard. Nearly 96% read the reactions to their own reviews.

Source: Brightlocal

88% Of Americans Stated That Product Reviews Were The Most Influential Factor When Purchasing Home Electronic Devices

Statistics reveal that reviews were more effective than Television ads at 37%, social networks at 23% and display ads at 49%.

Source: Statista

89% Of Clients Like To Read Reviews On Their Mobile Devices

Be it via an app or a mobile browser, most people choose to read reviews on their cell phones.

Source: Statista

Software Reviews Influence Over 98 Percent Of All Purchasers

18% of software purchasers consider reviews to be a vital factor in the purchase procedure. Software reviews have no impact whatsoever on just 2% of customers. Two-thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

More Than 4 Negative Reviews About A Business Or Service Might Decrease Sales By 70 Percent

One negative review suffices for 35 percent of a website's visitors to choose not to buy. Three negative reviews can cost a business 59% less sales.

Of course, they can be compensated by the large variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

90% Of Users Need Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what individuals state about very first impressions?

Users get their impression of your businesses through reviews. Typically through less than 10 of them.

If you don't have reviews on your site, consider asking your visitors to write one.

Source: Martech Zone

30% Of Consumers Feel Favorable To A Company Which Answers Online Reviews

Corresponding with your customers creates trust. Even something as simple as reacting to their reviews and remarks can make them feel valued.

As you might expect, customers who feel this way are more willing to invest more cash with a company.

Source: Statuslabs

63.6 Percent Of Customers Go To Google To Check For Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) behind.

When it comes to trust, these online review statistics reveal the general appeal of a website can just go so far.

Source: Review Trackers

15 Percent Of Customers Do Not Trust Businesses Without Online Reviews

No trust means no interactions. 15 percent of prospective customers won't even think about working with a company they can't find opinions about.

Source: Statuslabs

Just 6% Of Customers Do Not Rely On Customer Reviews At All

According to customer review stats, a whopping 19 percent of consumers constantly rely on online reviews and never ever a buy without reading reviews first.

Source: Statista

70% Of Consumers Need To Check Out A Minimum Of 4 Reviews Before They Can Trust A Business

4 reviews may be too few. Most people check out many more reviews to get a clear view of how business is in fact doing. Do not depend upon that fact alone.

Source: Brightlocal

86% Of Customers Would Consider Writing A Review For A Business

Your consumers are your most valuable resource, and it's not only because of the cash they spend at your business. They will be willing to share it if you provide them a great experience.

Source: Brightlocal

USA Consumers View "Product Performance" To Be The Most Valuable Info In Product Reviews

When individuals read reviews, they concentrate on various aspects of the shopping experience. However according to online review statistics, 60% of them are most interested in the item's performance.

Customer satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of US clients.

Source: Statista

83% Of All Younger Clients Were Invited To Give A Review Recently

Of those asked, 80% of clients did give a review. Overall, companies have actually asked 66% of all clients to give a review on their company.

Source: Brightlocal

95% Of Unsatisfied Consumers Will Return To A Business If A Business Manages To Resolve Issues Quickly And Effectively

Consumers do not anticipate you to be perfect. When things go wrong, they do expect you to take care of things. If there's nothing else a business can do to solve a problem, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

The Majority Of Local Companies Have Approximately 39 Google Reviews

Individuals like to share their experience after they have visited a vendor. Online review trends reveal people choose to comment if they had a favorable experience, instead of a unfavorable or mediocre one.

Source: Brightlocal