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The Majority Of Individuals Aged 25 To 34 Posted Reviews
According to Statista, the younger generations are obviously the more vocal ones.
Source: Statista
49% Of Consumers Consider The Quantity Of Online Reviews As An Essential Factor In Their Purchasing Decision
Customers value not just the quality or nature of the reviews, but they consider their number and recency too.
The share of clients, who focus on the variety of reviews is currently at 46%.
Source: Brightlocal
Negative Reviews Can Improve Conversion By As Much As 85%
It sounds crazy, however negative reviews can be a positive force for users to spend more time on your website. According to online review stats, people devote more than five times as long on a website when they check out negative reviews.
When there are a mix of positives and negatives, more than two thirds of users trust reviews more. A frustrating 95% suspect censorship or faked reviews if there aren't any unfavorable ones.
Source: Reevoo
88% Of Americans Reported That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronic Devices
Stats reveal that reviews were more beneficial than Television advertisements at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
77% Of Individuals Do Not Rely On Reviews That Are Older Than Three Months
Clients don't care how good your service or product was in the past. Because they are relevant and fresh, is part of why online reviews matter.
Consumers know businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.
It is for this reason that businesses need to be constantly asking for reviews.
Source: Statuslabs
Software Application Reviews Influence Over 98 Percent Of All Purchasers
18 percent of software application buyers consider reviews to be an important factor in the purchase procedure. Software application reviews have no effect whatsoever on only 2 percent of customers. Two-thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
Facebook Reviews Impact More Than 50% Of Consumers' Buying Decisions
Facebook is currently the most popular social network which can also influence our purchasing decisions.
According to social reviews stats, Facebook affects more than half of users' purchase decisions.
Facebook reviews stats expose that four out of 5 users are most likely to rely on a local business if it has favorable reviews.
Source: RevLocal
70% Of Customers Need To Check Out At Least Four Reviews Before They Can Rely On A Business
Four reviews may be too few. Most people read many more reviews to get a better idea of how business is actually doing. Do not depend upon that figure alone.
Source: Brightlocal
A One Star Boost In Rating Can Cause A 5% To 9% Boost In Business Revenue
Businesses that treat clients fairly typically succeed, review sites help ensure of that.
Source: Statuslabs
Clients Reading Reviews On A Mobile Device Are 127 Percent More Likely To Make A Purchase Than Desktop Users
Mobile users choose to get things done faster. For that reason, purchasing decisions are made rapidly.
Online reviews are obviously persuasive, yet marketers haven't always come to appreciate the power of them.
Source: Martech Zone
Reviews Published On Twitter Can Help Increase Sales By 6.46 Percent
Online review data show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of United States Clients
24% of US shoppers consider reviews as 'incredibly influential'.
To highlight the significance of online reviews and ratings, did you understand that 81% of customers will pay more for a product with reviews and those very same customers are likewise ready to accept slower shipping times for such products.
Source: Turntonetworks
77% Of Customers Would Most Likely Give A Review If They Were Asked
More than a 35% would do it to inform others about their client encounter and 24% would rather direct their review to the business itself.
Over a 26% would want to leave a review to assist other people with their decision making process.
Source: Podium
63.6 Percent Of Customers Visit Google To Check For Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) last.
When it comes to trust, these online review statistics reveal the general popularity of a site can only go so far.
Source: Review Trackers
54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Company
The star ranking is the first thing consumers see. Still, users take notice of other elements too, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of US consumers.
Source: Statista
89% Of Clients Review A Businesses Reactions To Reviews
Not only do most shoppers read the review replies, 30% of them hold them in high regard. Almost 96% read the reactions to their own reviews.
Source: Brightlocal