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This Is What Your Customer Receives
30% Of Customers Feel Comfortable With A Company Which Reacts To Online Reviews
Staying connected with your consumers builds their trust. Even something easy like reacting to their comments and reviews can make them feel valued.
As you may anticipate, customers who feel this way are happy to spend more cash with a company.
Source: Statuslabs
Only 6 Percent Of Customers Do Not Rely On Client Reviews At All
According to consumer review statistics, a tremendous 19% of consumers always rely on online reviews and never a make a purchase without reading reviews initially.
Source: Statista
Customers Could Spend 31% More With A Business That Has Terrific Reviews
Pay attention to this fact. The better other users describe your service or product, the more cash you can charge and consumer review statistics reveal to us precisely just how much more.
Source: Martech Zone
86 Percent Of Consumers Would Think About Writing A Review For A Business
Your customers are your most valuable resource, and it's not just because of the cash they invest at your business. If you give them a good experience, they will want to share it.
Source: Brightlocal
91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of companies question the integrity of online reviews. Nonetheless, they understand the massive effect user rankings have on their business. Undesirable customer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
67% Of Consumers Suggest Reviews Are A "Very Crucial" Factor When Choosing A Solution Provider
When customers have to pick a service provider, reviews have an enormous influence on their decision.
Source: DemandGenReport
53% Of Americans Consider Item Reviews And Rankings As The Most Vital Part Of The Online Shopping Experience In 2018.
Today's consumers are wary and desire the best bang for their buck. It's no surprise that they consider reading reviews as a big part of the purchasing decision.
Source: Statista
95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Services
Leisure and business tourists alike read reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure tourists. 59percent of all travelers report that they read reviews 'always' or 'really often'.
Source: Trust You
90 Percent Of Consumers Need Less Than 10 Reviews To Form An Opinion About A Business
You know what people say about first impressions, right?
Users get their first impression of your businesses through reviews. Usually through less than 10 of them.
If you don't have reviews on your site, think about asking your visitors to compose one.
Source: Martech Zone
More Than 4 Negative Reviews About A Business Or Service May Reduce Sales By 70 Percent
One negative review suffices for 35 percent of a site's visitors to decide not to buy. 3 negative reviews can cost a business 59% fewer sales.
Of course, they can be compensated by the large variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
When Buying Home Electronic Devices, 88% Of Americans Stated That Product Reviews Were The Most Prominent Element
Stats reveal that reviews were more helpful than TV advertisements at 37%, social media at 23% and display advertisements at 49%.
Source: Statista