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Only 6% Of Customers Don't Rely On Client Reviews At All
According to consumer review statistics, a whopping 19% of consumers always rely on online reviews and never a buy without reading reviews initially.
Source: Statista
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of US Customers
24% of US consumers consider reviews as 'exceptionally influential'.
To show the importance of online reviews and scores, did you know that 81 percent of consumers will pay more for an item with reviews and those very same clients are likewise ready to accept slower shipping times for such products.
Source: Turntonetworks
More Than 4 Negative Reviews About A Company Or Product May Reduce Sales By 70%
One negative review is enough for 35 percent of a site's visitors to choose not to buy. Three negative reviews can cost a business 59% fewer sales.
Of course, they can be compensated by the sheer variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
83% Of Customers Don't Rely On Advertising
The standard channels to reach consumers aren't as influential as they utilized to be. A lot of users who no longer trust ads choose to take notice of consumers' recommendations online.
Source: Statuslabs
A One Star Boost In Score Can Lead To A 5% To 9% Boost In Business Earnings
Businesses that treat customers honorably normally succeed, review sites help make sure of that.
Source: Statuslabs
70 Percent Of Customers Need To Check Out At Least Four Reviews Before They Can Trust A Business
Four reviews may be too few. The majority of people check out many more reviews to get an idea of how business is really doing. Don't depend on that fact alone.
Source: Brightlocal
49% Of Consumers Consider The Number Of Online Reviews As An Important Consideration Of Their Buying Decision
Consumers value not just the quality or nature of the reviews, however they consider their quantity and recency too.
The share of customers, who pay attention to the number of reviews is currently at 46%.
Source: Brightlocal
83% Of All Young Clients Were Invited To Leave A Review Recently
Of those asked, 80% of customers did submit a review. Overall, companies have actually asked 66% of all clients to post a review on their business.
Source: Brightlocal
United States Shoppers Consider "Product Performance" To Be The Most Useful Detail In Product Reviews
They focus on different elements of the shopping experience when people read reviews. However according to online review stats, 60% of them are most thinking about the item's performance.
Customer satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of US clients.
Source: Statista
74% Of Regional Businesses Have At A Minimum, One Google Review
A single review is far from enough to improve your website's SERP ranking.
Looking at online rankings data, we learnt that a company needs to have at least 40 reviews before visitors "Award" it with a star.
Source: Brightlocal
Customers Might Spend 31 Percent More With A Business That Has Fantastic Reviews
Pay attention to this fact. The more detailed other users explain your product and services, the more money you can charge and consumer review stats show us precisely how much more.
Source: Martech Zone
73 Percent Of Customers Think Written Reviews Are More Important Than Star And Number Ratings
Online review statistics make it clear people aren't pleased with scores alone.
Customer reviews make the statistics appear more genuine which is what the would-be consumers are trying to find. Practically a 3rd of consumers say written reviews are the only feature that makes them think the sites' reviews are appropriate and beneficial.
Source: Fan and Fuel
Software Reviews Impact Over 98 Percent Of All Purchasers
18 percent of software purchasers consider reviews to be a necessary factor in the purchase procedure. Software reviews have no impact whatsoever on only 2% of consumers. Two thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
Favorable Reviews Motivate 68 Percent Of Customers To Choose Local Businesses
Because the large bulk of consumers check out reviews, you'd want yours to be enticing to brand-new consumers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
72 Percent Of Consumers Won't Take Action Before They Check Out Some Reviews
No matter how tempting your marketing is, you still need customer reviews. There is no skirting around it. Clients are still ready to hear you out, but they rely on other individuals more.
Source: My Testimonial Engine
Because They Want To Purchase A Product Or A Service And Want To Get The Truth About The Businesses Items And Services, 82% Of Consumers Go To Review Sites.
Review websites are places that customers go to get the facts about a service, business or product . Since they have currently formed a buying decision, users come. The bulk of them (89%) buy within a week of their visit. And 29 percent do so in 24 hours.
Source: RevLocal
90 Percent Of Customers Need Less Than 10 Reviews To Form An Opinion About A Business
You know what people say about first impressions?
Users get their first impression of your businesses through reviews. Typically through less than 10 of them.
If you don't have reviews on your site, think about asking your visitors to write one.
Source: Martech Zone