Customers Reading Reviews On A Mobile Device Are 127% Most Likely To Buy Than Desktop Users

Mobile users prefer to get things done faster. For that reason, purchasing choices are made rapidly.

Online reviews are undoubtedly convincing, yet online marketers have not necessarily come to value the power of them.

Source: Martech Zone

49 Percent Of Customers Consider The Quantity Of Online Reviews As A Necessary Factor In Their Purchasing Decision

Customers value not just the quality or nature of the reviews, but they consider their number and recency as well.

The share of customers, who pay attention to the variety of reviews is presently at 46 percent.

Source: Brightlocal

USA Buyers View "Product Performance" To Be The Most Helpful Info In Product Reviews

When individuals read reviews, they focus on different aspects of the shopping experience. However according to online review stats, 60% of them are most interested in the product's performance.

Client satisfaction, product quality and quality with time are the next few considerations for more than 50% of American consumers.

Source: Statista

Favorable Reviews Motivate 68% Of Consumers To Use Local Businesses

Because the huge bulk of customers read reviews, you'd want yours to be inviting to new clients, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

53% Of Consumers Anticipate Companies To Respond Within A Week To Negative Reviews

Online review stats show that 63% of client reviews stay without a response. That's too bad, since those businesses are losing clients that way.

Source: Review Trackers

63.6 Percent Of Customers Go To Google To Check For Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) behind.

When it comes to trust, these online review statistics show the basic appeal of a site can only go so far.

Source: Review Trackers

Clients Might Spend 31 Percent More With A Business That Has Terrific Reviews

Take note of this fact. The more detailed other users explain your service or product, the more cash you can charge and consumer review stats show us precisely just how much more.

Source: Martech Zone

53 Percent Of Americans Consider Item Reviews And Scores As The Most Crucial Part Of The Online Shopping Experience In 2018.

Today's consumers are smart and want the best bang for their dollar. It's not surprising that that they consider reading reviews as a big part of the buying decision.

Source: Statista

64 Percent Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30% of customers who check out client reviews, agree that it increases their purchasing confidence.

Companies utilize the reviews to improve their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

90 Percent Of Buyers Require Less Than 10 Reviews To Form An Opinion About A Business

You understand what people say about impressions, right?

Users get their impression of your businesses through reviews. Usually through less than 10 of them.

If you do not have reviews on your website, consider asking your visitors to compose one.

Source: Martech Zone

Google Represents 57.5% Of All Reviews Around The World

Google is the clear winner as far as distribution goes, but they are not the only ones in the game.

These are the online reviews circulation rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

74 Percent Of Regional Companies Have At Least One Google Review

A single review is far from enough to enhance your site's SERP ranking.

Taking a look at online scores statistics, we discovered that a company needs to have a minimum of 40 reviews before customers "Award" it with a star.

Source: Brightlocal

A One Star Boost In Score Can Result In A 5% To 9% Boost In Business Profits

Businesses that treat consumers honorably usually prosper, review sites help ensure of that.

Source: Statuslabs

83% Of All Young Consumers Were Invited To Give A Review Recently

Of those asked, 80% of consumers did post a review. In general, businesses have actually asked 66% of all customers to submit a review on their company.

Source: Brightlocal