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77% Of Buyers Do Not Rely On Reviews That Are Older Than 3 Months
Clients don't care how great your service or product was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.
Customers understand businesses lose their touch all the time, which is why most of them consider older reviews unimportant.
It is for this reason that businesses should to be continuously asking for reviews.
Source: Statuslabs
The Typical Review Word Count Has Actually Become 65% Much Shorter Since 2010
At the present time reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is typical to that of tweet from twitter.
Source: Review Trackers
95 Percent Of Travelers Read Online Reviews Prior To Reserving Travel Related Services
Leisure and business tourists alike check out reviews to form an opinion. Business travelers read approximately 5 reviews vs. 6-7 for leisure travelers. 59% of all travelers report that they read reviews 'constantly' or 'really frequently'.
Source: Trust You
Google Accounts For 57.5% Of All Reviews World Wide
Google is in the lead here, followed by Facebook as a remote second.
These the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
US Consumers Regard "Product Performance" To Be The Most Useful Detail In Product Reviews
When individuals check out reviews, they concentrate on different aspects of the shopping experience. However according to online review stats, 60% of them are most interested in the product's performance.
Customer satisfaction, product quality and quality with time are the next few considerations for more than 50% of US consumers.
Source: Statista
Reviews Posted On Twitter Can Boost Sales By 6.46%
Online review statistics show that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of USA Customers
24% of US shoppers consider reviews as 'extremely influential'.
To illustrate the importance of online reviews and ratings, did you know that 81 percent of consumers will pay more for a product with reviews and those same clients are also happy to accept slower shipping times for such items.
Source: Turntonetworks
Facebook Reviews Impact More Than 50 Percent Of Consumers' Purchasing Decisions
Facebook is currently the most popular social network which can likewise influence our purchasing preferences.
According to social media reviews data, Facebook affects more than half of users' purchase decisions.
If it has favorable reviews, Facebook reviews statistics expose that 4 out of 5 users are more likely to trust a local business.
Source: RevLocal
95% Of Unsatisfied Consumers Will Go Back To A Company If A Business Makes An Effort To Resolve Problems Rapidly And Effectively
Consumers don't expect you to be perfect. They do anticipate you to resolve things when they go wrong. If there's nothing else a business can do to resolve an issue, a simple coupon can say "We're sorry" in a more appealing way.
Source: SocialMediaToday
86% Of Customers Would Think About Writing A Review For A Business
Your customers are your most valuable resource, and it's not only because of the money they spend at your business. They will be willing to share it if you provide them a good experience.
Source: Brightlocal
Consumer Reviews On Products Are Trusted Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. People trust other individuals viewpoints before they ever trust what the manufacturer says. The reason, makers' descriptions are basically ads.
Source: Martech Zone
Only 6% Of Consumers Do Not Rely On Consumer Reviews At All
According to client review statistics, a tremendous 19% of customers constantly trust online reviews and never ever a make a purchase without checking out reviews.
Source: Statista
Almost All Customers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process
Let's say you want to purchase a new vehicle and there are a number of models which fit your criteria. How do you select the best one for you? Well, you read online reviews.
With the help of other customers, you quickly choose one that works for you. That's how positive reviews convert consumers into customers.
Source: Consumer Affairs