64 Percent Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30% of consumers who check out customer reviews, concur that it increases their buying confidence.

Businesses utilize the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

89% Of Consumers Want To Read Reviews Using Their Smart Devices

Be it by means of an app or a mobile internet browser, everyday people choose to read reviews on their mobile phones.

Source: Statista

83 Percent Of Consumers Do Not Trust Advertising

The traditional channels to reach clients aren't as prominent as they used to be. Many users who no longer trust ads pick to take notice of consumers' suggestions online.

Source: Statuslabs

88% Of Executives View Reputation Risk As A Top Business Issue

Reputation management stats show a company's reputation does not impact simply the consumers. Prospective team members likewise take a look at scores and read reviews.

Source: Deloitte

83% Of All Younger Consumers Were Asked To Give A Review Recently

Of those asked, 80% of consumers did leave a review. Overall, companies have asked 66% of all clients to leave a review on their company.

Source: Brightlocal

United States Buyers View "Product Performance" To Be The Most Useful Info In Product Reviews

When people read reviews, they focus on various aspects of the shopping experience. However according to online review statistics, 60% of them are most thinking about the product's performance.

Client satisfaction, product quality and quality over time are the next few considerations for more than 50% of American consumers.

Source: Statista

30% Of Customers Feel Positive About A Company Which Reacts To Online Reviews

Communicating with your consumers establishes trust. Even something easy like reacting to their comments and reviews can make them feel valued.

As you might expect, customers who feel this way are more willing to invest more cash with a business.

Source: Statuslabs

Online Product Reviews About A Product Can Amplify Its Conversion Rate By An Unprecedented 270 Percent

User review stats show the purchase probability for an item with 5 reviews is 270 percent higher than the exact same item without reviews.

Source: Spiegel Research Center

Consumer Reviews On Items Are Trusted Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. People trust other peoples opinions before they ever trust what the maker says. The reason, makers' descriptions are generally ads.

Source: Martech Zone

One-half Of All Of The Millennial's "Always" Check Out Online Reviews For Companies

More youthful people understand the worth of being informed. User-generated material has an indisputable impact on consumers.

They will understand what they've been missing out on if businesses stop to consider the power of consumer reviews over millennials. Older individuals are various though, only 6% of people aged 55 or older read reviews.

Source: Brightlocal

86 Percent Of Customers Would Consider Writing A Review For A Business

Your clients are your most valuable resource, and it's not just because of the cash they spend at your business. If you provide a great experience, they will be willing to share it.

Source: Brightlocal

Most Local Companies Have An Average Of 39 Google Reviews

People like to share their experience after they've gone to a supplier. Online review trends show individuals choose to comment if they had a favorable experience, instead of a mediocre or unfavorable one.

Source: Brightlocal